Well after engaging in this thread, I had my first Amazon 'we delivered to your neighbour' bollocks today!
I was in, all day, well technically in the driveway cleaning my car. Then, just as I was about the do the wheels, the email comes, delivered to 'neib at 21A'. I go and check with Lydia who lives at 21A which I was about ten steps from her front door in full eyesight, and nothing has been delivered today. Any delivery driver has to walk past me to get to either my flat or Lydia or in fact even onto the driveway.
Contacted Amazon, and the usual cut and paste replies of 'we delivered to your address' and then they came up with some classics 'maybe its in your letter box' , 'have you checked outside', 'maybe another neighbour', 'we can see on GPS that the van was right outside your house', 'maybe it will be delivered by 10pm tonight' lol We actually went full circle from it was delivered to your neighbour to it may arrive by 10pm tonight in the same conversation. So what is it Amazon?
Baring in mind this is a £20 order, and this year I've spent in excess of £5k with Amazon and had no returns or complaints or delivery issues and a Prime member of five years AND i have on my account not to deliver to a neighbour.
They said they will investigate and tomorrow will come back to me. Which we all know it'll be 'we have no blame and will not be refunding/replacing' if they do respond, which will start the buttf**k of getting my money back.
New driver the last two deliveries including this, bloody foreigns lol, give me a Scouser anyday.