made me laugh anyway "So how delicious then to read of 26-year-old Mr Gibbins who has, with one swift act, gone from humble Cleveland taxi driver to number one on the list to receive McDowell's Hero of the Consumerist Union gong. Mr Gibbins was acquitted by magistrates after he stood accused of being "grossly offensive" to ntl customers. It was reported he had been holding on ntl's customer services 'helpline' for an hour (even that a feat of considerable tenacity, either that or he must be a big fan of Vivaldi's Four Seasons) when by chance he came upon an invitation to change the outgoing greeting. Thus, the polite message asking customers to hold was changed to: "Hello, you're through to ntl customer services. "We do not give a **** about you, basically, and we are not going to handle any of your complaints. Just **** off and leave us alone. Get a life." ntl complained to the police, our hero was prosecuted, admitted he had left the message but denied it was grossly offensive. The magistrates, who agreed, must have been ntl customers too. Nihilistic, absolutely. Obscene, certainly. Lacking in imagination, possibly, but a searingly brilliant antidote to the millions spent on glib advertising. That he was actually holding to spend more money with them, with the intention of subscribing to broadband, makes it even funnier. ntl, oddly, declined to comment.