356speedster
Standard Member
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- Feb 6, 2008
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Hi. In September, our Amstrad R003.047.25.00P HD box received the new EPG / software "upgrade". It's now on EPG 47.0.16.1.... That's when our troubles started.
A few weeks later we went on holiday for 15 days and returned to find that the box had only recorded the first 6 days of programs. Everything else after that had "Recording Failed". I put it down to a glitch, unplugged the box from the mains for a bit, restarted it, deleted all the fails and did a planner rebuild.
Since then almost every day we get some kind of problem. Either... complete fails with either "Recording Failed" or "Cancelled" errors. The latter being utter tripe as we weren't home, the box wasn't on and it was only a single channel being asked to be recorded.
About 30% of what does get recorded has "Recording Interupted" or some kind of signal message, yet every time I check I've got almost both signal on both channels.
And now, it's failing when there 2 simultanious recordings, whether it's off or we're watching something on the planner. Annoying.
All of these problems started when the box received it's firmware upgrade... is this usual? It seems like the s/ware is buggy to me, but I don't know enough about the farious versions to know....
I've done a few reboots / planner rebuilds now and it's not helped. I'd appreciate any insights from the experts on here before I have to do the dreded and call Sky. Any ideas peeps?
A few weeks later we went on holiday for 15 days and returned to find that the box had only recorded the first 6 days of programs. Everything else after that had "Recording Failed". I put it down to a glitch, unplugged the box from the mains for a bit, restarted it, deleted all the fails and did a planner rebuild.
Since then almost every day we get some kind of problem. Either... complete fails with either "Recording Failed" or "Cancelled" errors. The latter being utter tripe as we weren't home, the box wasn't on and it was only a single channel being asked to be recorded.
About 30% of what does get recorded has "Recording Interupted" or some kind of signal message, yet every time I check I've got almost both signal on both channels.
And now, it's failing when there 2 simultanious recordings, whether it's off or we're watching something on the planner. Annoying.
All of these problems started when the box received it's firmware upgrade... is this usual? It seems like the s/ware is buggy to me, but I don't know enough about the farious versions to know....
I've done a few reboots / planner rebuilds now and it's not helped. I'd appreciate any insights from the experts on here before I have to do the dreded and call Sky. Any ideas peeps?