Amazon x360 email

Discussion in 'Xbox Forums' started by Miyazaki, Nov 4, 2005.

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  1. Miyazaki

    Miyazaki
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    Anyone else had this email from amazon.co.uk? I placed my order back in August, so am very surprised by this:

    Dear Customer

    We are writing to you regarding your recent Amazon.co.uk order for the
    Xbox 360 Console.

    As you are probably aware, demand for the new Xbox 360 Console is
    extremely high.

    We are expecting to receive further information from the vendor about
    the availability of this item, and we hope to fulfil as many
    pre-orders as we can in time for delivery before Christmas 2005. At
    this stage we are unable to guarantee that we will be able to fulfil
    all pre-orders for Christmas. However, keeping your order in place
    will give you the best chance of receiving the item before Christmas,
    particularly if more stock is released by the vendor.

    We sincerely apologise for any inconvenience which may arise from
    this. We will contact you regarding the status of your order after
    each new shipment of consoles is received from the vendor.

    Note that we do not charge you for an order until we dispatch it to
    you. To keep you fully informed on the progress of your order, we will
    send you an e-mail when we dispatch it from our Fulfilment Centre,
    confirming the date, contents and method of delivery.

    If you keep your order in place but it is not dispatched in time for
    Christmas, we will compensate you with 10 GBP Gift Certificate.

    We can certainly understand that this was not what you expected when
    you placed your order and we would understand if you'd prefer to
    cancel it. If you wish to cancel an item or an order, please visit
    "Your Account" at the top of any page of our website or by using the
    link provided below:

    http://www.amazon.co.uk/youraccount

    Please do not hesitate to contact us if the need arises and thank you
    for shopping at Amazon.co.uk.

    Warmest regards,

    Amazon.co.uk Customer Service
     
  2. Munkey Boy

    Munkey Boy
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    Posted in the stickied pre-order/shortage thread yesterday GG. C'mon guys, help me out here!
     
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