But you said Jeffs office are dealing with it?
Spoke to them today to sort out a Kindle refund issue (bit of a long story but resolved by cs) pretty easy as they call you as well.much easier to talk rather than use the chat bots etc
I know right!!Please explain to me the correlation between how long you have been a member of the forum, and the likelihood of being a scammer? I would genuinely like to know. I am very logical and wish for you to convince me how these pointless accusations have weighting?
Well you should be concerned, your bank won't just give you your money back then take on Amazon.Oh, i mean i'm not concerned about contact amazon because i have filed a chargeback with my bank. But again i dont need to keep updating the forum. thats my choice. And i can assure you that i have not been emailed but ok
Pretty sure he's said already he's told them all the bs about the tracking info, getting confused myself lol.If Hermes tracking says not delivered yet, Amazon cannot say they received an empty box. Can you confirm that Hermes tracking does not say the item has been delivered?
Email Amazon CEO as well, and make sure you're calm and polite when you email him. Email id is [email protected] (Mr Doug Gurr).
Well you should be concerned, your bank won't just give you your money back then take on Amazon.
You should be doing everything you can to prove yourself.
And if you where doing everything, you would of had at least one phone call with them.
Regardless of what you, or your new friend says, this absolutely stinks.
Hi Nigel. Im not sure if you're actually reading my replies to your responses. I have already done this many times. I am still waiting on an email from a manager but have heard nothing. I have provided proof on the thread that a manager will be contacting me which still hasn't happened and thats as far as it gets with amazon. I will try and get them to give me a call back as i hadn't seen that option because i have been doing this all from my mobile phone.
WOW someone is really hurt by this thread. made a whole separate account ahah what a jokeI know right!!
It's not like just anyone can sign up to the forums with a dummy account pretending to be a completely impartial observer, but is actually an innocent new member who happened to join at exactly this opportune moment.
Yep, some people are just paranoid as this obviously can't and doesn't happen on the internet.
p.s Mum asked if you're coming home for dinner tomorrow night?
Well I'm confused. We keep asking whether you have actually spoken (on the telephone) to a manager. Your friend @Elycca joined to say that you cannot telephone. You have now come back to suggest that I am not listening to your responses and that you have telephoned and awaiting a response.
So simple question
Have you actually telephoned Amazon and spoken to a manager in person?
I didn't call them, they called me as per previous poster suggested this is the best option. They called back straight away, spoke to cs then they passed me onto the Kindle team. All dealt with very promptly.Yeah definitely easier to call but because this issue has been going on for 2 months and i tried to call them a month ago but they said they were not taking calls due to coronavirus. I have since spoken to more advisors on chat and have said they will contact me by email but i have received nothing
I returned something to amazon via hermes.
Printed of tracking. Dropped off. Got recipt.
Then Nothing. Tracking said in transit and amazon still did not have it.
went on chat and they just said. Yea. It turned to and processed refund.