Question Amazon Prime video subtitles in 65EF950V

Discussion in 'LG TVs Forum' started by albsky, Apr 14, 2018.

  1. albsky

    albsky
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    Hi,
    I am having a (frustrating) problem with Amazon Prime app in my Oled 65EF950V TV:
    The subtitles have very limited options for customization.
    More specifically, even in the biggest font option, they are very small.
    It's not that I can't read them, but they are ridiculously concentrated in a small portion of the screen that they distract the viewer from the action.
    Normally I'd prefer the outlined font and not background, and this is not possible.

    Also, some of the subtitles are terribly out of sync. And I cannot see any option to change that.

    I am very pleased with Netflix subtitles, just to use an example.

    Is there any workaround for fixing any of the above?
    Thanks!
     
  2. SeeMoreDigital

    SeeMoreDigital
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    Starting last month, Amazon have been issuing updates for their app to v1.1.25. Which version do have?

    If you don't know... Try deleting the version you have. Reboot your TV and then reinstall the app.


    Cheers
     
  3. albsky

    albsky
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    I have reset everything to factory settings and installed Amazon app from scratch a couple of days ago. I have to see the version that I have a little bit later, but I am (almost) sure that I have the latest version installed.
     
  4. albsky

    albsky
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    The app version is 1.0.16.
    Please, keep in mind that the WebOS version is 2.0
     

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