pete1866
Established Member
- Joined
- Oct 25, 2004
- Messages
- 1,005
- Reaction score
- 60
- Points
- 244
- Age
- 57
Hi, does anyone have any experience on amazon marketplace .
I recently sold a phone on there which i described as in very good condition and sold for £65. 2 days after the buyer received it they have left me feedback saying it is poor condition. She also says that she can`t see the pictures it takes on the phone only on the computur, this is definately not right.
I have also reveived an email from her ( through amazon) saying taht she wants a full refund plus her postage costs which would leave me at least £15 pounds out of pocket.
I have tried ringing amazon this morning but they are shut . I am unsure what to do , i had 100% feedback before this , as i i do on my ebay account , and i do not like people to be unhappy with anything they buy from me but also don`t want to be a soft touch ! I have not got my money off amazon yet it is on the way to my account will they stop it ?
Any advice would be welcome
I recently sold a phone on there which i described as in very good condition and sold for £65. 2 days after the buyer received it they have left me feedback saying it is poor condition. She also says that she can`t see the pictures it takes on the phone only on the computur, this is definately not right.
I have also reveived an email from her ( through amazon) saying taht she wants a full refund plus her postage costs which would leave me at least £15 pounds out of pocket.
I have tried ringing amazon this morning but they are shut . I am unsure what to do , i had 100% feedback before this , as i i do on my ebay account , and i do not like people to be unhappy with anything they buy from me but also don`t want to be a soft touch ! I have not got my money off amazon yet it is on the way to my account will they stop it ?
Any advice would be welcome