Amazon Fire stick updating issue

Discussion in 'Video Streaming Boxes & Services' started by Nesty, Dec 18, 2016.

  1. Nesty

    Nesty
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    Hi guys,

    Just bought myself the fire stick until the Nvidia shield comes down in price.

    Bad news is I'm stuck before I've even started.

    During the configuration phase it prompts me to check for updates.

    After 20 trys I'm still getting the error "unable to update your fire stick"

    I havent been in contact with Amazon yet although I will if no user has any ideas here.

    Amy help is much appreciated.

    Thanks
     
  2. Clem_Dye

    Clem_Dye
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    Have you checked to see what the software version is installed in the stick, and what the latest actually is? It may well be that the update is failing because no update is actually required. If there is a difference, perhaps try a factory reset, check your wi-fi connection and so forth. If, after all of that, an update looks necessary, but you can't get it done, swap the stick out for a replacement.

    Clem
     

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