Alexa won't find my Philips Smart TV

[PaulieV1971]

Hello,

Thank you in advance for your time and patience.

I bought a Philips 43PUS8505/12 (The One) smart TV, which is compatible with Alexa.
I have the Alexa app set up on my Iphone and I'm able to discover the smart appliances in my house. Now I am struggling with my new TV. I can not find a way to link it to Alexa, I have searched on the internet for the solution but so far without result.

What have I done?

1. I set up my TV using my Google account as requested during set up;
2. I enabled the Philips Voice Control Skill in the Alexa app (which is a different e-mailaddress then my Google account);
3. The skill requests that I log into my Amazon account, while in the manual they show using your Google account to log in;
4. When I try to discover Alexa tells me there are no new discoveries.

What I am doing wrong and how can I link my smart TV to Alexa? It seems logical that I must use my Google account to make this connection since this is the login for my TV. But how? Please help!

 

[ShamblesX]

Has your TV got the Alexa app installed and configured correctly?

 

[craigj]

Did you get it working? I’ve the same TV and have added the skill and can find the tv in Alexa but then just says device is unresponsive