You don't need any reason to return anything within the cooling off period. Wrong shade of grey? Seriously, my AE300 from Komplett is in the post, arriving tomorrow, and will be going straight back if there are pixel problems (within the Panasonic spec) that I can't live with. If there are pixel problems outside the Panasonic spec, that's a different matter...new machine please Komplett.Originally posted by JSW
Can you use the 10 day cooling off period to send it back if it comes with dead or stuck pixels ?
I dunno about that, last time I read the T&C's the 'cooling off period' was more for their benefit not ours - I had an AE200 that popped 15 minutes out of the box and had to wait at 10 days before I could even get a returns procedure/address.Originally posted by VirusKiller
You don't need any reason to return anything within the cooling off period.
Lez did it turn up?Originally posted by Lez
I ordered my 500 on 26th, at the time there were 5 in stock, I also requested the overnight delivery.
Received a call yesterday from Klomplett checking that I had ordered the machine.
Expecting the machine today......... nothing arrived
Hopefully it will be here tomorrow that's if the wheather lets off.
Guess What..............Originally posted by JSW
Lez did it turn up?
If not check your invoice and make a note of the packing ref number, should be 10 digits long, then go to dhl site and enter the number in the tracking box.
I did this to find my pj which they have debited my card for is/was awaiting departure from Amsterdam at 19:51 last night !!!