AE4000 problems - please help!

Discussion in 'Projectors, Screens & Video Processors' started by Chain, Mar 9, 2013.

  1. Chain

    Chain
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    I recently picked up a used AE4000. It was great, except for a few dust splodges, only visible on completely black images. Not too much of a problem, I'll open it up and give it a clean....

    Can of compressed air in hand, I read the online guides and opened it up. I went to unclip the ribbons between the motherboard and LCD's, not an issue I work in IT and take apart laptops all the time. Then it happened.... the clip on the zif socket to the Blue LCD cracked in two and fell off. It looks like brittle plastic, a top part of the black zif socket itself also came off. The other ones rotated fine, just this one.

    Obviously, no zif clip, no connection on the ribon cable. When turned on, I have no blue :mad:

    I've now tried putting a thin piece of plastic in the clip, holding the ribbon in. It holds it securely, but there's now a new issue. The blue is always on, and stays on all the time.

    Any suggestions are appreciated. I'm mad at myself :lease:
     
    Last edited: Mar 9, 2013
  2. Andris L

    Andris L
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    Any chance of posting a few pics of the damage part(s)?
     
  3. Chain

    Chain
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    Thanks for the response, I'll get them now. The only solutions I have are sourcing a new mobo (a Panasonic approved service center have told me to contact CPC) or hard solder it. It's beyond my soldering capabilities though.
     
  4. Chain

    Chain
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    Here's the pic:

    [​IMG]

    The top of the zif socket has come off. I guess I could electric-tape it but you'd never make the contacts 100% that way. I don't know of the viability of replacing the whole socket, I'm assuming it's soldered underneath, so that's an option I guess. I can't see another way of repairing it without a replacement part, and at a guess getting just a board will be tricky.
     
  5. Andris L

    Andris L
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    You are probably best speaking to Panasonic Technical team to confirm whether the socket can be had on it's own and would be handy to confirm the pat number of the the main board but if I'm not mistaken then it's the A-P.C.Board we are looking at, part number TXANP01REGZ and the cost of the board with all the components would be £1218.76. :eek:

    If the socket is available on it's own, I'm guessing, it should be fairly cheap and you could get some skillful local engineer to re-solder it for you. ;)
     
  6. Chain

    Chain
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    Thank you. That price is shocking! I've started looking around for a local engineer, quite happy to get the ribbon soldered directly on the board if the zif socket isn't a standard part, just a case of finding someone capable.

    Failing that I guess I'll have to sell it, someone out there would be able to fix it themselves :(
     
  7. TONYELISE

    TONYELISE
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    Have you tried re seating the cable or using a circuit tester to see if you can find a break from the pins inside the zif socket and the motherboard ,it might be just one pin that you could re solder yourself.
     
  8. TONYELISE

    TONYELISE
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  9. Chain

    Chain
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    I'm afraid I don't know anywhere near enough to do proper tests. I kind of "wedged" the ribbon cable in and got the blue LCD working, but it was always on - I'm guessing two pins were touching or something. I'll try and find a part number for the socket and take a look at that website, thank you.

    I'm a bit too upset still to open the projector back up right now though :(
     
  10. KelvinS1965

    KelvinS1965
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    This is what wrote off my first projector an AE1000 with the same kind of connector. It got damaged when the projector got accidently pulled off a temporary table I was using when the HDMI cable got tripped over. :eek: I was quoted a similar high price for the board so the local repair centre insisted on trying to repair it (and failed miserably, but managed to drag it out over a month so I had no projector over Christmas :mad:).

    Might be worth having a look through somewhere like RS component's website to see if something suitable could be bought?
     
  11. Chain

    Chain
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    Yeah I have an awful sinking feeling about this. Must be someone who an fix it at a reasonable cost :(
     
  12. Chain

    Chain
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    Found someone local who says, "No problem at all!" Will take it to them tomorrow. Fingers crossed.....
     
  13. Andris L

    Andris L
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    Hope it's an easy fix and please let us know how the repair goes. :)
     
  14. Chain

    Chain
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    Shall do, thanks for the support :)
     
  15. Chain

    Chain
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    We've had no luck locating the connector. I was hoping it was an off-the-shelf component but it's not looking that way.

    Decided to call the insurance company, as I have Accidental Damage. They're going to get back to me. I'm not sure if this kind of thing is covered or not, after all I took it apart, but I talked them through it, so fingers crossed.
     
  16. Andris L

    Andris L
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    Have you spoken to Panasonic's Technical team to find out what is the part number?

    Well, I'd assume it would fall under accidental damage but depending on your excess it might be more expensive than replacing the connector.
     
  17. Chain

    Chain
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    I've had a bit of a merry-go-round with Panasonic. I've spoken to 4 different departments, in several cases more than the once. It goes something like this....

    Customer Services refer me to the Projector Team

    Projector Team refer me to the Parts Team

    Parts Team can't sell me anything as I'm not in the trade, but they're quite happy to discuss things, however they don't have details on individual components and refer me to the Technical Team.

    Technical Team get ****** on the phone immediately, as they "know nothing about projectors". Put me back to the Projector Team.

    They look into things a bit, even going as far as seeing if they have an old unit knocking about (they didn't), and say I need to speak to the Technical Team to get component numbers.

    Technical Team get ****** at me on the phone again.

    So I gave up :(

    I am still hopeful we can source the part and fix it that way. The guy looking into it is very helpful and doing his best.
     
  18. Andris L

    Andris L
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    If I have completely recovered from flu by Monday morning and can return to work I'll find out what's the deal with that socket. ;)
     
    Last edited: Mar 18, 2013
  19. Chain

    Chain
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    That would be great, thank you :)
     
  20. Andris L

    Andris L
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    Still down with flu so will come back to you as soon as I feel better and can return to work. ;)
     
  21. Chain

    Chain
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    Thank you. We've had no luck in the UK so the guy is now trying some Japanese suppliers.
     
  22. Andris L

    Andris L
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    Still off work and looks like not going back till next Monday so will get back to you then.
     
  23. Chain

    Chain
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    Thank you. I'm strongly leaning towards selling it for spares / repair right now. The thing is sat on the dining room table taunting me!
     
  24. Chain

    Chain
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    Sod it. Just ordered an X35. Will get this one patched up if possible and sell it on. All this hassle has made me lose love for it, time to move on.
     
  25. HeavenlyWarrior

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    At least you've upgraded also :)
     
  26. Chain

    Chain
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    Yep that is true, delivery on Tuesday or Wednesday :)

    Just hoping I can get this one fixed so I can sell it on....
     
  27. HeavenlyWarrior

    HeavenlyWarrior
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    Personally I settled for a Mitsubishi hc3800, though I've always wanted a JVC projector. They're just so physically big though and I'm a coffee table sort of guy :) Were you interested in the 3D usage?
     
  28. Chain

    Chain
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    I do have.... concerns about the size. By my calculations, if I can push the X35 all the way to the back of my shelf, the feet will be on it, but it will overhang by 1cm. I'll need some room at the back for airflow, so it's all very tight. I'm also right at the cusp of hitting the 106" 2.35 screen with the distance I have. Zoom will be at it's widest and I think I'm going to be an inch short, but we'll see. If so, I'll mod the screen in some way.

    3D wasn't of interest to me, so I managed to get a great price without the 3D kit - £2100, with full 3 year JVC UK warranty. Not too shabby :)
     
  29. HeavenlyWarrior

    HeavenlyWarrior
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    I don't think 3D will totally become mainstream anyway so good call :)
     
  30. Chain

    Chain
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    I'm not a fan of cinema 3D. Not tried it at home with active glasses though. If an emitter and glasses popped up on the classified forum for a bargain price I'd be tempted to get them to give it a go, but at this stage saving £300 is a huge amount of money. Besides I only have 1 3D bluray (Dredd).

    I'm kind of hoping it dies a death in the cinema as well, so it would be hypocritical of me to then go and support it :)
     

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