AE100 Warranty Question

Discussion in 'Projectors, Screens & Video Processors' started by Porrm, Jul 15, 2002.

  1. Porrm

    Porrm
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Hello Folks,
    Don't worry the panny is still working, Touch Wood!! my questiion is about the warranty. Did any of you get a warranty card with your projector that you had to fill in and send off? I didn't and I thought that I would.

    I thought you would have to register your projector with Panasonic to validate the warranty!?

    Only 30 hours on mine so far by the way.

    Does anyone have any tips on getting the thing focused correctly? I've tried doing it by eye but there seems to be a long way between out of focus and spot on!!

    Cheers.

    Porrm.

    :confused:
     
  2. JSW

    JSW
    Well-known Member

    Joined:
    Feb 21, 2002
    Messages:
    4,284
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Staffs
    Ratings:
    +333
    Hi m8,

    Pause yr pic while there is some text on the screen.

    Oh and yes got a warranty card with mine I think,
    I'll go have a look.......
     
  3. Amelia

    Amelia
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Not sure about laws in other countries but in Australia you do not have to send in Warranty Cards to Validate warranty, even though 99% of the product we get have them.

    I idea behind the cards is to get info about people buying their products etc. So its really designed to gather info. Here in Australia so long as you have a Receipt, the warranty is valid.

    However having said that, if there are any free offers etc I will usually send them in.

    I don't have a warranty with my AE100 only because I don't have one yet, but the best part is I should have one in about 3 hours time, when I finally pick it up

    Best Regards
    Amelia
     
  4. Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    I didnt get a warranty card with mine (perhaps the dealer took it out).

    In my experience, filling out a warranty card is just a formality. A company like Panasonic is complying with the law, so will fix your unit whether you filled it out or not.

    Just keep hold of your receipt and you should have no problems in the future.

    El
     
  5. DVDcake

    DVDcake
    Active Member

    Joined:
    Jul 1, 2002
    Messages:
    471
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Invading Surrey UK
    Ratings:
    +3
    I have a pt-lc75 instead of an pt-ae100 but find the easiest way to focus it is to bring up the menu screen, focus on it, and then make it disappear again. This can be done at any time while an image is being displayed.:)
     
  6. Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Since this is a question about warranty I thought I'd hijack this thread rather than start another.

    The warranty on the AE100 is two years isn't it? It doesn't seem to be documented anywhere...
     
  7. Messiah

    Messiah
    Well-known Member

    Joined:
    Apr 22, 2002
    Messages:
    7,624
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Ratings:
    +338
    Yep. As per AV-sales web site (here) it has a 2yr return to base warranty.

    Neil
     
  8. benji_m

    benji_m
    Active Member

    Joined:
    Apr 14, 2002
    Messages:
    708
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Lancashire
    Ratings:
    +6
    The important thing is to keep the original retailers invoice/reciept, warranty cards nowadays are usually just for market research purposes. Even without reciept a rough DOP will usually suffice with most retailers
     
  9. Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Not according to Panasonic or that web page now...both state one year... :(
     
  10. Messiah

    Messiah
    Well-known Member

    Joined:
    Apr 22, 2002
    Messages:
    7,624
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Ratings:
    +338
    Well they changed that since my earlier post then. It definitely said 2 Year return to base earlier today. Shame I didn't print it off. Hmmmm, says something about the reliability I guess. :(
     
  11. Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    So how many people here thought they had a 2 year warranty on the AE100?

    Methinks that maybe Panasonic have done an about-face on the warranty term due to the unreliability of the product...
     
  12. Ekko Star

    Ekko Star
    Well-known Member

    Joined:
    Mar 18, 2002
    Messages:
    6,635
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    London
    Ratings:
    +476
    Is this right as I've always believed the warranty to be 12 mths with panasonic ?

    24mths I thought was what a couple of dealers were offering from themselves ?
     
  13. mcmullanbrush

    mcmullanbrush
    Banned

    Joined:
    Apr 20, 2002
    Messages:
    1,137
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    39
    Location:
    rotherham
    Ratings:
    +0
    I dont know if this is relevant, but when I phoned Panasonic the guy emphasised it had a ONE year guarrantee. The way he said it seemed odd at the time but in the light of what has been said in this thread, it looks like thay may have changed their policy on this.
     
  14. chic

    chic
    Well-known Member

    Joined:
    Jul 1, 2001
    Messages:
    5,985
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    glasgow
    Ratings:
    +871
    was there not a change in the law recently saying that all electrical goods had to come with at least 2 yrs i am sure i read that recently
     
  15. Kramer

    Kramer
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    You're correct, but it's not law yet.

    Many manufacturers were implementing this 2yr warranty anyway, as they WILL have to soon.

    My unit from Germany has a 2 yr Pan-European warranty:

    IN WRITING.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice