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AE-100 another one bites the dust!

Discussion in 'Projectors, Screens & Video Processors' started by pj, May 20, 2003.

  1. pj

    pj
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    had mine since feb 24, less than 100hrs iirc, nov2002 model
    and it went pop yesterday! phoned panny(thanks to whoever posted the no.! as i wouldnt have had a clue! no warranty forms or anyhthing when purchased) is there a general time period for the repair(i didnt request a loaner) anyone had any luck in getting one swapped for a 200 or 300??( i can dream!)
    was looking forward to a big screen "24" season finale tonight too!!:(
    PJ (aka movie junction)
     
  2. theritz

    theritz
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    PJ, Sorry to read that you've got trouble......

    You didn't say what the response form Panny was - I assume they're arranging to collect your PJ. If it's the power supply, then we've seen 10 day turn-arounds on that, but longer ones too - I presume it depends on how much work they have on hands.

    I think it fairly unlikely that you'll get a swap for a 200 or 300 (that would be a result !!!!!!), a member here (Bert Coules) had a far more serious issue resolved by Panny whoc replaced the guts of the optics of the PJ (parts = c. £1400 !!!). The power supply fix is reckoned to be fairly straight forward so they should be able to sort you out ok.


    All the best,


    Sean G.
     
  3. pj

    pj
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    sorry forgot to mention they were picking it up today PM(god knows when that will be!)but i hope its by 5pm as i gotta get home for telewest to fix the cable modem from 5-8pm!not having much luck recently!
     
  4. AVMADMAN

    AVMADMAN
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    Hope you get it back soon!!! and at no extra cost....

    I will keep my fingers crossed for your replacement 200 or 300:)
     
  5. pj

    pj
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    if it does it again, i will fight for a newer model etc!
    they can only say no!
     
  6. AVMADMAN

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    You never know your luck?
     

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