Advice with Cambridge TVB2 (v2)

azzers18

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Hi all,

I'm getting a bit infuriated with my new TVB2 and Cambridge are not being much help.

I have a set up with Sky Q, a PS4, LG OLED B7 and the TVB2. I want everything to work through one remote (the sky remote).

I have connected it all up through the ARC connection, and for a while it was working okay, but now whenever I try and adjust the volume / source with the sky remote, the TVB2 just flashes ARC on the panel and nothing happens.

The volume of the TVB2 and TV source does still work when using the LG remote however.

Cambridge's advice was to re-pair the remote, so I did so from the sky menu. This works for a bit, but then after about an hour it stops working, and I have to go back to using the LG remote.

Any ideas?
 
Have you asked Sky? Sounds like the remote is losing the code every now and then.
 

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