I’m a bit clueless on tv’s so hoping some of you can provide some advice
I got a Samsung UE55MU7000 from Richer Sounds in Belfast (Richer Sounds Ireland rather than Uk) in 2018. The tv was a 2017 model and was down from the original price of >£1000 to £729.
I’ve been experiencing some problems with the tv when using the chromecast with google tv and the ps5. Basically the screen intermittently turns black and when this happens the sound cuts out for a second or two. And separately sometimes the top left corner of the picture zooms into full screen when changing between HDMI sources, requiring a restart of the tv.
I contacted Richer Sounds who organised a repair, but they haven’t been able to source a replacement screen. Today they offered to replace the tv with the LG 55NANO796NE at £529.
I can’t find a comparison online of the two tv’s, would they be considered like for like?
I don’t really want to swap for this LG. It seems like it’s not as “premium” of a model, it doesn’t look as good, and it’s £200 less than what I originally paid (granted it was three years ago). I appreciate the MU7000 wasn’t a top model but it was still originally a £1000 tv which is significantly more than this LG.
Do you think this LG is a good deal that I should take? Or could I ask for store credit to get a better model. Have I a leg to stand on to ask for my £729 back even if it’s credit (assuming no). If anyone has any experience with this I would really appreciate your advice.
thanks all!
I got a Samsung UE55MU7000 from Richer Sounds in Belfast (Richer Sounds Ireland rather than Uk) in 2018. The tv was a 2017 model and was down from the original price of >£1000 to £729.
I’ve been experiencing some problems with the tv when using the chromecast with google tv and the ps5. Basically the screen intermittently turns black and when this happens the sound cuts out for a second or two. And separately sometimes the top left corner of the picture zooms into full screen when changing between HDMI sources, requiring a restart of the tv.
I contacted Richer Sounds who organised a repair, but they haven’t been able to source a replacement screen. Today they offered to replace the tv with the LG 55NANO796NE at £529.
I can’t find a comparison online of the two tv’s, would they be considered like for like?
I don’t really want to swap for this LG. It seems like it’s not as “premium” of a model, it doesn’t look as good, and it’s £200 less than what I originally paid (granted it was three years ago). I appreciate the MU7000 wasn’t a top model but it was still originally a £1000 tv which is significantly more than this LG.
Do you think this LG is a good deal that I should take? Or could I ask for store credit to get a better model. Have I a leg to stand on to ask for my £729 back even if it’s credit (assuming no). If anyone has any experience with this I would really appreciate your advice.
thanks all!