I need a laptop for work. I mostly create/edit MS Word and Excel documents. The computers at work all use Windows and MS Office so I think a Windows laptop would be most convenient. What is your budget? £400. What size laptop do you want? 13" or less. Do you have resolution requirements? No. Do you prefer a matte or glossy (reflective) screen? No. What will you be using the laptop for? Work. I mostly use MS Word and Excel. The documents I work on need to be compatible with MS Office. I'm concerned about using other software in case it creates formatting issues (missing fonts, misaligned text, broken formulas, etc.). If you will be gaming, what games do you need to play? N/A. How long does the battery need to last? I will have easy access to power points so a long battery life isn't crucial. Does it need to be portable? Yes, hence the 13" screen. Will you be taking it out and about or just leaving it at home on a desk? I have a 30 minute commute. Do you require Blu-Ray? No. Do you require HDMI output? Not essential but it would be convenient. Do you have a preferred brand? No, but I've heard very good things about Lenovo. Are there brands you would prefer to avoid? I have some dodgy Dells in the past so I would prefer to avoid them if possible. Would you be happy with a refurbished laptop? Absolutely. Provided it comes from a reputable supplier. Any other details you feel necessary... Colour; Webcam; Good quality speakers; general spec: CPU, RAM, HDD space, SSD; Operating System or anything else you can think of? A Windows laptop would be nice as all the computers at work run on Windows. But I'm open to suggestions. Thanks for taking the time to read this post!