Hi, we foolishly subscribed to an adult channel by credit card. One to many glasses of wine one evening. My understand was the commitment was for 3 months x £12 but the payments are still being taken. I cannot see any reference how to cancel. Any advice please.
OK, on the $ky remote, press the "services" button, and then select "phone numbers" from the list, and the fone number should be there for you to call. Failing that, contact your credit card, and ask for the full contact details of the channel in question. If you are absolutely certain that it was just for 3 months, and payments have exceeded this, let your CC company know that these are now "disputed payments".
I think they make it very easy to subscribe to the service, not so easy to cancel. Eventually got the phone number and gave them a call. Lots of questions about why you want to cancel, give you a reference number and then you have to write a letter. Thanks for the help. Gonna stick with Channel 4