ADSL extention problem

[Mickowston]

Hi everyone, I hope I can describe this ok but I have watched a YouTube video on extending the adsl cable to another socket.
I have taken the first plate off my Adsl faceplate which is a BT openreach MK3 plate. There is an extension running off this first plate to a phone line in the house. On the second plate I can see A and B where I was instructed to put green and white/green twisted cat 5e cable. I then wired to the new socket and have a rj11 socket connected to terminals 2 and 5. As there are no colours on this I am unsure if this is correct. It is not working when I connect my router to the new socket via the rj11 plug and I am lost as to where I have gone wrong.
There are no kinks in the cable and all fitted securely using a punch tool.
Any help is really appreciated
Thanks in advance

 

[mickevh]

If you plug a phone handset into the extension, do you get a dial tone...?

Could be worth checking the spec. of your master socket - some of them have ADSL filters built in and terminals for wiring in extensions and "downstream" of the DSL filter and thusly won't be carrying the DSL signals your router needs.

 

[wormvortex]

Have you got a photo of the rj11 socket and it's terminals

 

[Mickowston]

Have you got a photo of the rj11 socket and it's terminals

If you plug a phone handset into the extension, do you get a dial tone...?

Could be worth checking the spec. of your master socket - some of them have ADSL filters built in and terminals for wiring in extensions and "downstream" of the DSL filter and thusly won't be carrying the DSL signals your router needs.

Hello, I don't have a handset to plug in to the extension socket but this is in the bedroom and not where the adsl socket is. The a and b connections should carry the bell and data through them but I haven't connected any wires in the adsl socket for a phone line as it isn't going to be used the other end (adsl socket).

 

[wormvortex]

Try connectors 4 & 5 which is the one the green leg is in and the one directly below it then it should work.

 

[Mickowston]

Hi, just tried them and double checked if the wire was meeting the connections when punching them and still nothing...very strange...

 

[wormvortex]

looking at yours it’s only 6 connectors as well when mine are 8 so 2&5 might be right. This is what I use.

I assume that you are simply moving the router from one place to another and are not attempting two routers to work at the same time?

 

[dbeevers]

I think as mickevh has said, the top part may have a filter in there so won't pass anything, I had a similar problem years ago when Openreach updated my house box.\What type of master socket have I got? | BT Help
Having said that I can't remember having the data connection so just took the filter part off which meant the adsl was on any extension and then I put a filter on those.

 

[Mickowston]

Also thinking that I need a cat5e rj45 socket as this one has only 6 connectors. Not sure if that makes a difference?

 

[Mickowston]

looking at yours it’s only 6 connectors as well when mine are 8 so 2&5 might be right. This is what I use.

I assume that you are simply moving the router from one place to another and are not attempting two routers to work at the same time?

Yeah I'm moving the router and connected to 2 and 5. I think for some reason the a and b on the faceplate are not filtered.. that's the only thing I can think of...thing is I did everything I got off Vince from YouTube and still not working but he used an 8 pin rj11 socket as I have 6 and his faceplate was newer so again a and b might not be filtered on a BT mk3 faceplate.

 

[Mickowston]

I think as mickevh has said, the top part may have a filter in there so won't pass anything, I had a similar problem years ago when Openreach updated my house box.\What type of master socket have I got? | BT Help
Having said that I can't remember having the data connection so just took the filter part off which meant the adsl was on any extension and then I put a filter on those.

I have the openreach mk3 box and think the a and b connections on it are not filtered and there lies the problem. A newer faceplate may have and and b filtered... possibly??

 

[Deleted member 24354]

You need to connect your green and white to pins 3 and 4 on an RJ11 faceplate or 4 and 5 on an RJ45

 

[Mickowston]

You need to connect your green and white to pins 3 and 4 on an RJ11 faceplate or 4 and 5 on an RJ45

On the openreach mk3 faceplate the green and green/white are connected to the A & B terminals and on the rj11 socket I have tried 2 and 5, 3 and 6 and other combinations but to connect to the middle of the plug wires it should be 2 and 5... but not working.

 

[Mickowston]

On the openreach mk3 faceplate the green and green/white are connected to the A & B terminals and on the rj11 socket I have tried 2 and 5, 3 and 6 and other combinations but to connect to the middle of the plug wires it should be 2 and 5... but not working.

Have tried 3 and 4 too

 

[Deleted member 24354]

2 and 5 is for audio only and that should be on a BT socket not an RJ11 and that would connect off the filtered side of the faceplate. Simplest solution is use an RJ45 and connect to pins 4 and 5

 

[Deleted member 24354]

You also need to check you haven’t broken any of the wires. Re-punching a solid conductor repeatedly is liable to break it.

 

[Mickowston]

On the openreach mk3 faceplate the green and green/white are connected to the A & B terminals and on the rj11 socket I have tried 2 and 5, 3 and 6 and other combinations but to connect to the middle of the plug wires it should be 2 and 5... but not working.

Have tried 3 and 4 too

 

[Deleted member 24354]

Have you tried using another pair of wires ?

 

[Mickowston]

Have you tried using another pair of wires ?

That's my next thought thanks 🤞🤞