Acoustic Solutions set up no sound


Novice Member

Can u pls help?

1.Have Acoustic Solutions DA534 5.1 system. Used to work fine then stopped doing so. Tv speakers are fine.

2. On Samsung tv I have picked from audio setting the optical output setting.

3. Volume on the Acoutics Solutions is high up to 50 so that’s not it.

4.I get zero sound through my Acoustic Solutions set up from my free view tv channels and Amazon Prime even if I try a film with 5.1 capability.

5.Only sound I get is when I click optical on my Acoustics Solutions remote - I get very loud humming noise (sometimes low humming noise with crackling).If I then click on my Acoustics Solutions remote aux/CD then humming stops and there is no noise. If I click on same remote Coaxial then humming but no crackling. In all 3 cases no audio and the hum/crackle is from speaker on the main subwoofer/unit that all satellite speakers are connected to.

6. I have taken out optical lead and reconnected but no joy.
thanks - maybe I need new optical cable or have just picked wrong setting somehow-or maybe O need new hardware......

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