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Aconda gaurantee...

Discussion in 'TVs' started by Silva, Jan 30, 2002.

  1. Silva

    Silva
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    2 questions...

    1. Did you have to sign anything or get any official paper relating to the 5yr Loewe gaurantee (terms and conditions etc)?

    2. What type of plug is on the end?

    thanks...
     
  2. Buckster

    Buckster
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    I haven't an Aconda, but a Vitros (technically the same) Came with a one year Warrantee, with an option to extend it with HoFraser or Loewe for extra cost. Has normal three pin mains plug.

    Buckster.
     
  3. AV Geeza

    AV Geeza
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    Loewe guarantee all TVs for 2yrs as of 01/01/2002
     
  4. Buckster

    Buckster
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    Presume you don't get any extra if you bought in December last year do you ? ie all customers now get two years from when they bought the TV ?

    Buckster.
     
  5. Buckster

    Buckster
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    Sorry bad form to reply to own reply but, found this on Loewes website:

    ************

    Effective immediately: 2-year Loewe warranty
    (23.11.01)

    Kronach. – Effective immediately, Loewe is offering a 2-year warranty on televisions, DVD players, video recorders, audio systems, and speakers

    ************

    Presumably since I bought my TV on 29/11/01 then I have a 2 year warranty ? Is this correct ?

    Buckster
     
  6. ianw2

    ianw2
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    Rather worryingly, when I asked Loewe support (Linn) in Glasgow about the manufacturer's guarentee, they had not heard that it had been extended from 1 to 2 years.
     
  7. Silva

    Silva
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    C'mon I know there are more Aconda owners out there...
     
  8. AV Geeza

    AV Geeza
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    There is real confusion out there regarding the 2yr warranty.
    I went to Audio-T yesterday to purchase an Aconda on a price match and they didnt know anything about the extra year until I pointed them to the Loewe web site!
    More alarmingly, their Loewe rep didnt know about it either.
    They were saying that it maybe just in Germany but will find out once and for all today!
     
  9. Matt Horne

    Matt Horne
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    I was under the impression that the 2 year guarantee was a industry wide thing... so any "electrical" goods will now come with a 2yr as standard.. I do not believe its a Loewe thing..

    ( I bought a small sony personal radio this morning with the "free" 2 yr guarantee...)


    Matt
     
  10. ianw2

    ianw2
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    The following is an extract from a press release dated 23-nov-01, from the Loewe web site.

    >>>
    Beginning on 01 January 2002, the new legislation gives customers the
    right to have product defects, that existed at the time of purchase,
    repaired within two years. The Loewe warranty takes this one step further
    by offering to repair product defects, regardless of when they occur within
    the two-year period.
    >>>
     

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