acceptable amount of dead pixels?

lotusman1

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My ptae200 has 8hrs on the clock and has developed a dead pixel smack bang in the middle of the screen!Is this deemed as acceptable or am i being too fussy!

Regards marc.
 
What's acceptable is entirely up to you. What the manufacturers state as their quality level doesn't affect your statutory rights, which include having all the pixels working.

However, your statutory rights don't guaranty that it's possible to produce a product perfect for you. If a manufacturer can't actually guaranty you that every pixel will be working then it's up to you to decide whether to buy from them, or subdequently have a refund.
 
is it a dead pixel or a lit pixel? if its green it should be replaced but if its red or blue you will have to have a few before they will replace.
 
chic,yes the pixel is green and right in the middle of the screen!Bought the pj from discount tv last august but only set it up on saturday due to house sales falling through,as i said it's only got 8hrs run time.

Regards marc.
 
According to Panasonic, one green pixel is unacceptable. You shouldn't have any problems getting it fixed/replaced.
 
Originally posted by lotusman1
chic,yes the pixel is green and right in the middle of the screen!Bought the pj from discount tv last august but only set it up on saturday due to house sales falling through,as i said it's only got 8hrs run time.

Regards marc.

get onto ben at discount electrical and they should be able to help, the policy with the 100 was if you had one green pixel the unit will be replaced, i dont know if this has changed but discount electrical should know
 
Same happened to me too .....contact Discount TV and they should sort it out. However mine took 2 months to get back so be prepared for a wait...
 

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