ordered new lens with them on the 10th of August and consequenty got my e-mail and tracking number with dispatch notification on the 15th August. According to the Hong Kong post it left the country for it's destination on the 16th. It is now the 22nd and still no arrival, Parcelforce webside doesn't recognise the tracking number. either. This is the 1st time i've ordered from them and just wondered if the timescale is correct? Also does the Hong Kong tracking number ever work with Parcelforce at this end?