Just got this email - Hi Peter We are still not having any joy with Sony but I am hoping to get that sorted today. After having another discussion with my MD on Friday, he has agreed that I can put a refund through for you this morning for the full amount. Sorry for the inconvenience. Kind Regards Matt Would like to thank Matt and Nexnix via the forums I really do appreciate your efforts here and I would like you to note that this was never personal. Thank-you very much for your help in what has been a very difficult period for me. Cheers, Pete. AKA Captain Benefit.