I'm still wrestling with the retailer over the lines on my TV screen. However, after visiting another store and looking at lots of 28 inch screens, I'm beginning to wonder if it's even worth pursuing. Most of the screens I looked at seemed to suffer from the same problem to some degree (though not as badly as mine). The 32 inch screens did not, however (or not that I could see). The Panasonic engineer said it was down to visible phosphor dots. To help me decide, I'd appreciate some answers to the following questions: 1. Are visible phosphors on the left and right of the screen par for the course on widescreen TVs? (Do they afflict screens of all sizes?) 2. If so, what do they normally look like (mine look like a net close up, but merge into diagonal lines at a distance) and when are they normally visible? 3. From how far away are they generally visible (I can still see mine from over 6 feet away)? Thank you for your help and patience. Sorry to labour this, but it's driving me nuts. Part of me is wishing I'd stayed in the safe world of the small, square screen!