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9986 - 1.3 software version

Discussion in 'LCD & LED LCD TVs' started by esieens, Feb 19, 2005.

  1. esieens

    esieens
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    Hello All,

    I got a 32pf9986 from JL on Thursday. Sticker said it was a 2.1 version but then service menu says it is unfortunately a 1.3 firmware version.. lucky me... :(

    Now I'm fightimg wiht JL and Philips to get it upgraded or replaced asap.

    I had in mine to use the component to vga adapter to connectthe tv tomy sony prog scan dvd player. I've read on this forum that this is a no-go with v1.3.

    Are there any other limitations with 1.3?

    If I was to keep the 1.3 version would i be able to use a pure DVI dvd player or does the v1.3 preveents you as well to use the DVI input corrrectly?

    Alsoanypast experiences with dealing with JL or Philips to get a replacement or upgraded will be well appreciated.

    Thanks
     
  2. Alan D

    Alan D
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    The sticker on the back is actually the CHASSIS number FTL2.1E. If you've been given a v1.3, this must be old stock - you should definitely demand a replacement. No doubt others will advise on here shortly.
     
  3. Dogboats

    Dogboats
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    I have exactly the same situation with JL in Welwyn. They're currently waiting for the Philips rep to get back to them regarding the firmware. Of course, with JL, there is the option of getting a full, no quibble refund. If they don't this out quickly, I might get my money back and wait for the Hi-Def PP2 sets to come out.

    I'll post any developments with JL Welwyn.

    Beeyootiful set tho'. :rolleyes:
     
  4. acab

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    On the chassis of my philips 32pf9986 bought in December, there is written Sftl 2.1E. But the software in reality it is TX 21 EU - 1.3 of 17/04/2004. Would not I like to have understood badly but does it mean that I have a television that belongs to an old stock?
     
  5. EffTee

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    1.3 = refund or replace. The only caveate is if you you only ever intend to use a DVI DVD player or the scart connections. Under no circumstances go for the "upgrade" option.

    Here speaks the voice of experience :(

    EffTee
     
  6. Car man sleeps

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    just got mine delivered from JL a couple of days ago, it's a 2.0 according to the service menu

    Funny because I seem to remember Jimsan saying 2.0 was a repaired 1.3 but my one is (I hope) new

    Anyway I assume all of that means it's OK to go with a prog. scan. DVD player. Now I just need to buy one so I can try it out :)

    Car man
     
  7. jimsan

    jimsan
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    This was a theory of mine which seemed to make sense, as the v2.1 sets appeared on the market before the v2.0. This led me to believe that there were possibly a few hundred v1.3 sets already here that needed upgrading. Hence the delayed appearance of the v2.0's.

    Of course v2.2 is here now, but we know not what the differences are....

    Jimmy
     
  8. esieens

    esieens
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    Efftee could you tell us about your experience?
     
  9. esieens

    esieens
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    Still waiting for JL to let me know what they intend to do. Any news Dogboats?

    BTW - II've got he component-to-cga cable but colors are different from normal component colors so hw am i supposed to connect the component cable to the conponnt-to-vgi adapter?
     
  10. jimsan

    jimsan
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    Red to Red, Blue to Yellow, Green to White.

    Jimmy
     
  11. Phill_1981

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    esieens - the latest versions out is now v2.3 as I got one last week
     
  12. DazzaL

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    Phil, whered you get it from? :)
    :lease:
     
  13. Phill_1981

    Phill_1981
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    http://www.beyondtelevision.com/ next day delivery.

    They are out of stock as I had the last one ;) and they have put the price up (most retailers have in the last week) I got it for £1899 :thumbsup:
     
  14. Dogboats

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    JL Welwyn have agreed to exchange my 329986 for a new one on Friday due to the 1.3 firmware issue. I'm now wondering whether to just get a full refund and buy the set from them again to protect my 28 day refund option in case of any issues with the replacement (buzzing, dead pixels etc.).

    I love this set and I can't wait to get a perfect one! :rolleyes:
     
  15. Gray-CF

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    dogboats im on my 3rd 9986 from JL - all have an unacceptable buzz level

    2 had 2.0 f/w

    this 3rd one has 2.2

    same as you i love the set and just want one that doesnt buzz!
     
  16. Phill_1981

    Phill_1981
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    I think they all buzz, turn your volume up a bit up or ambilight off :thumbsup:
     
  17. Gray-CF

    Gray-CF
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    They all have a little buzz from the amblilight

    but having checked the one in the store compared to my 3 the level is much lower, and as reported on here it seems people have different levels of buzz.

    Anything that can be heard while sitting 2.5m away from a set with the volume on a low level is totaly unacceptable even on a cheap TV let alone a set that costs 2k.

    I dont pay 2k to listen loud with no ambilight.

    tbh its beyond a joke the QC levels philips are working on with these sets.
     
  18. esieens

    esieens
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    Still trying to get JL Watford to replace my 1.3 version. Quick question on the v1.3 is component input not working at all or just progressive component input? I have just tried interlaced component outputt via vga via dvi input to the 329986 and the TV did not pick up the signal at all.
     
  19. jimsan

    jimsan
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    No component at all I'm afraid.

    Jimmy
     
  20. Car man sleeps

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    I haven't noticed any buzzing at all on mine and I have the Ambilight on all the time. Not gloating, just saying: keep trying, you'll get there!

    Mine is from JL, I got it around 3 weeks ago now. Version 2.0

    Car man
     

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