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9616 WOWS

Discussion in 'TVs' started by itbegins, Aug 26, 2001.

  1. itbegins

    itbegins
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    After just 2 weeks my 32"9616 had to be removed for repair by Philips service uk, because of poor picture quality.2 weeks later it comes back,still with picture issues, but now if you are watching a film and you go from an image to black(titles etc),you can still see the outline of the image just shown,it will only clear if picture updates or you change channel.Does anybody know what would cause this?and if it could lead to tube damage,as the the set is only 4 weeks old.Does anybody know where i stand, as to my consumer rights,the thought of my set going away again for another two weeks fills me with dread
     
  2. Guest

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    Hi Andrew<br />I would demand a replacment or you're money back there is no way I would accept that 4 weeks old ! no way did you pay cash or credit card , if you pay'd by card or creidit you should not have any trouble geting a refund or a replacment .<br />If you don't get any satisfaction frome the store you purchased the tv , go to the consumers advice, I am queitshure they will help you out.<br />good luck mate <img src="mad.gif" border="0">
     

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