7ft screen advice please- replacing dodgy manual Draper Luma one!

DrGekko

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I bought a Draper Luma 83" 16:9 manual pulldown from Wedgewood IT Group:

http://www.wedgwood-group.com/?source=Google

The vertical edges have become more curved and a large wavy crease has become worse with time- I only had it installed a couple of months ago! They said it wasn't a problem according to their supplier but that's a load of rubbish. My previous 106" Da-Lite screen never suffered this.

Subsequently I have started the process of requesting a refund or replacement but I fear I'll just receive another problematic screen like this.

I only ordered a Draper screen based on a couple of AV Specialists' opinions. Searching through Google gave me a massive headache... there's so many damn screens to choose from, all of them look the same! Not as easy as differentiation a Punto from a Ferarri!!

Assuming they'll give me credit for around £250, what's the best screen I can buy which won't curve or crease??? Is there an inherent problem with manual screens vs electric or is the extra cost just for convenience? If they do offer to replace, should I take it or demand a different product out of fear of a "cheap" Draper not being worthwhile?

Thanks for any help!
 
Hi,

Sorry about your problems with the screen.

Upgrading to an electrical version with the same fabric will not bring you a big improvement in terms of planarity in general, so I can't recommend it.

I would ask for a replacement and insist they check the screen themselves before even sending it and ask for photos before shipping.

For us, that's standard procedure in case of a problem with any of our screens.

In terms of expectations, it's important to realise that a manual screen will never be as flat as a screen which has lateral tension too. If you want perfect planarity, prepare to spend a multiple of what you've spent on the manual screen (regardless of make).

Best regards,

Otto
Beamax
 
hi,
Ive just gone down the road of rejecting an electric draper screen. From day one of install, the screen had an annoying large ripple running down the right side of the screen. I did get full refund and have upgraded to a tab-tensioned draper. Now have a perfectly flat screen.
Although its cost me quite a bit more, Im much happier.
 

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