6s Home button issue and touch ID

bubs999

Well-known Member
My son has an iPhone 6s and recently the home button does not work and when it's switched on, the message "Touch id not available on this device". It started off as an intermittent problem and now nothing works.
The button looks OK, I've cleaned it with contact cleaner and a cotton bud. It clicks on every press, but just doesn't function. There is no damage to the phone that I can see and it's had a screen protector and case on it.

I know nothing about iPhone's and Google hasn't helped. He's using a bit of software at the moment which functions as a home button.

I'd like to fix it if possible, any suggestions? Having taken a previous iPhone to the genius bar years ago, they were very expensive. The phone is a few years old, as it was a hand me down from my Girlfriend to him
 

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