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5yr Plasma warranty £77...

Discussion in 'Plasma TVs' started by briandzo, May 20, 2003.

  1. briandzo

    briandzo
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    Yeah i bet you cant believe what youv'e just read.

    I recently bought my nice new pioneer on barclaycard.
    I gave them a call to register the product as i already
    new they would give an extra years warranty for free.

    And then for the miracle.
    she offered me a further 3 years no quibble exchange
    warranty for £77. That takes my plazy warranty to may2008.

    Now beat that.

    I asked a few questions about the policy
    and it seems rock solid.

    Ive been plugging the barclaycard benefits on these forums
    for quite a while. This is my best deal yet.

    Theyve price matched all of my AV kit to date.
    in fact through price matching this £77 has easily been paid.

    I strongly recomend you check your credit card benefits
    and start using them.

    man im happy..................
     
  2. Dutch

    Dutch
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    Hi Brian,

    Hey, that's fantastic! Thanks very much for the info - I'll be on the blower to get my credit limit raised before my Pioneer purchase! :p

    Steve
     
  3. Wapping

    Wapping
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    I tried registering my Hitachi plasma TV and was told they did not cover plasmas. Just looked on the website and again, it does not appear that they are covered. What did they record it as, a TV?
     
  4. RichardJ

    RichardJ
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    Barclaycard policies are Domestic & General.
    I enquired about cover of plasma with Barclaycard and when it was referred to D&G, they said that it didn't include cover for plasma screens/televisions.
     
  5. briandzo

    briandzo
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    Well i told the operator this was an expensive plasma
    screen. gave her the model number etc.
    she just registered it and said documents in the post.

    Im hoping there was no mistake made on her part.
    But ill keep quiet about it.
    As id expect when the documents arrive there end of the deal is made.

    At the same time I also registered my JS scart-YUV box.
    Now interestingly they arnt likely to know what this is.
    I just give the manufacturer name and model number as usual.
    What catagory they file this in is down to them.
    When i called in i gave them all the info they asked for.
    It wasn't for me to go getting confirmation on what
    exactly i was trying to register.
    It's only thru these forums that ive read other users comments
    on plasma's not being covered.
    My registration process was directed by them
    i answered all the questions.
    At no point was there any confrontation about
    the product i was registering.

    I'll read the documents when they arrive and post
    any findings......
     
  6. gringottsdirect

    gringottsdirect
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    briandzo,
    I asked Barclaycard to specifically note in writing my Philips plasma would be covered, they said it would be sent in the post, when I checked a few weeks later I was told they do not cover plasmas under any circumstances, when I asked what would have happened in the event of a claim, the answer was simply that as far as they are concerned a plasma is not a TV, so no cover.
    They gave me D & G number to ring, they quoted £679 for one year, £1349 for two years, no premium for longer than third year from date of purchase as " they don't do that, sir ". She also stated D & G were looking to pull back from covering plasmas as it was costing them a fortune.
    My screen is now over three years old, touch wood is working fine, I haven't bought the warranty.
     
  7. sparkz

    sparkz
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    Briandzo, as offers have said already, BC definately do not cover plasma screens - monitor or TV versions. In fact they don't even cover TV's over 33". Get your money back - I'm sure you won't be covered.

    When I was looking around WarrantyDirect said they may do this in the future but no change at present.
     
  8. greyt

    greyt
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    Sounds like my experience with Nationwide Visa. I phoned them before my Plasma purchase and was told the extended warrantee covered Plasmas, I said I was surprised but they said it was classed as a widescreen TV.
    Bought the Plasma and phoned to register to be told "Oh no, we don't cover Plasmas"
     
  9. taimur

    taimur
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    Why would plasma warranties be costing D&G a fortune? Are plasmas particularly unreliable? Do they always go wrong two days after the warranty runs out? :)

    (BTW I have a Sony CRT that's about 25 years old in my bedroom!)
     
  10. John F

    John F
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    sparkz
    barclaycard do cover tvs over 33" my sony 36fs76 is covered & i have the policy in my hand so i suggest you check your facts.
     
  11. mrv

    mrv
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    Hmm...

    They are either too expensive for the likes of D&G (coz' they are always going wrong - apparently - and bear in mind this must be after the initial 12 months manufacturers warranty) or they are so reliable that the likes of John Lewis are happy to give away 5 yr warranties.

    I suspect that when we start to see general coverage of Plasma's by D&G et al then the items they cover will be Integrated Plasma's or at the very list "boxed" solutions. This is after all the stance now taken by JL (although for slightly different reasons).
     
  12. sparkz

    sparkz
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    I don't know when you got yours covered but your were lucky because they definately don't cover them now. Phone them up and check if you don't believe me.

    I thought the conversation was about what was available now not what was available in the past.
     
  13. John F

    John F
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    sparkz
    my sony is only 4 weeks old so if they have changed it must have been in the last 3 weeks
     
  14. harrisuk

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    They must have changed that recently. If its true its an absolute result.

    To be fair there extra perks for along time were not much cop. They wouldnt cover my DVD recorder or Plasma panel when I bought them. And I tried believe me. I only got my Plasma at the end of Decemebr and my recorder about a month ago. They definately were not covered at that time.

    I am absolutely amazed they are even offering an extra years cover let alone 5 years warranty on a Plasma screen for £70.

    If this is correct get in whilst you can. It wont last.

    I would not be suprised if their is an operator cock up here. It does happen. I had a friend who was offered a 5 year warranty on his Tosh 36" only to get a letter saying it was a mistake and the real cost was £250 !

    Incidentally reliability is not the major factor when it comes to warranties believe it or not. Check out Car warranties for example. Why is it that it does not cost more for a warranty for a Golf or Audi A3 is no more than an Astra ?

    It is to do with replacement and repair costs. Thats why car warranties rating factors are on the cars value, engine size transmision etc.... Its not that Plasma are unreliable. I imagine reliability is pretty much the same as CRT.

    But unlike CRT they are really expensive and cantbe serviced or repaired to any real extend. Thats why most established warranty compaines wont touch them with a barge pole.

    Believe me if they thought they could make money on it they would be all over this product like a rash. I know a bit about insurance £75 to cover a £ 3000 - £4000 Plasma TV for 5 years is the worst underwrinting decision I have ever seen.

    Think about how many policies they would have to sell to cover one faulty panel................Scary
     
  15. sparkz

    sparkz
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    I've spoken to two different people on their registration helpline.

    Firstly, to check about plasmas because I bought mine with BC. After being told that they don't do that I asked what TV's do you cover and was told not plasma, LCD or any TV above 33". Don't know if that includes RPTV's.

    I phoned back later to verify the 33" bit and was told they did do it in the past but had withdrawn it. I don't know why or when. I guess in the last few weeks so you were very lucky to get that one in!
     
  16. harrisuk

    harrisuk
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    I called them as well as I bought mine on my Barclay Card. They confirmed that they are DEFINATELY NOT COVERED.

    The woman I spoke to said they dont cover Plasmas and dont cover normal tv with a screen size over 32"

    As I thought its obviously a cock up by a tele operator.

    They wont honour it.
     
  17. Party Animal

    Party Animal
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    Buy from John Lewis and get them to price match Richer sounds or Empire direct

    then you will get a free 5 year warranty
    Sure beats paying the astronomical amounts they charge for Plasma warrantys
     

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