nickmooney
Novice Member
Hello.
When I got my 58PUS8105 the latest software was TPM206E _ 201.003.098.001 and everything worked fine. I could control the TV volume, channels, turn it on or off and a couple of days ago it had a software update to TPM206E _ 201.003.160.001.
The problems started when I couldn't turn the TV on (Alexa would say "TV isn't responding" but after I turned it on with the remote control it would work as normal. Yesterday nothing worked with Alexa (TV isn't responding) so today I deleted the skill, I reset the TV, reinstalled to factory settings, set everything up, it found the TV and when I tried to do anything it said when I asked Alexa to do anything it said TV is not responding.
Is there any way I can downgrade the software to the previous version? Not that I can find it for download anywhere. Has anyone else had any issues like this since the latest software update..
The TV is wirelessly connected to the network and appears to be working as normal. The "Philips SAPHI Smart TV Voice Control" skill is set up on Alexa.
Release note:
Philips 2K20 78x5/81x5 - ranges TPM206E _ 201.003.160.001– Date: 2021/09/03
Improvements on WIFI connection stability - System stability improvements - Improvements on connection with set top boxes - Improvements on Smart TV app performance - Improved Ambilight performance (especially after stand by) - Miracast improvements - Many more minor fixes
When I got my 58PUS8105 the latest software was TPM206E _ 201.003.098.001 and everything worked fine. I could control the TV volume, channels, turn it on or off and a couple of days ago it had a software update to TPM206E _ 201.003.160.001.
The problems started when I couldn't turn the TV on (Alexa would say "TV isn't responding" but after I turned it on with the remote control it would work as normal. Yesterday nothing worked with Alexa (TV isn't responding) so today I deleted the skill, I reset the TV, reinstalled to factory settings, set everything up, it found the TV and when I tried to do anything it said when I asked Alexa to do anything it said TV is not responding.
Is there any way I can downgrade the software to the previous version? Not that I can find it for download anywhere. Has anyone else had any issues like this since the latest software update..
The TV is wirelessly connected to the network and appears to be working as normal. The "Philips SAPHI Smart TV Voice Control" skill is set up on Alexa.
Release note:
Philips 2K20 78x5/81x5 - ranges TPM206E _ 201.003.160.001– Date: 2021/09/03
Improvements on WIFI connection stability - System stability improvements - Improvements on connection with set top boxes - Improvements on Smart TV app performance - Improved Ambilight performance (especially after stand by) - Miracast improvements - Many more minor fixes