55pos9002 remote control software problem

rogrog

Novice Member
Please excuse me if this question has been previously answered. I’ve had a look at some previous posts & can not find a solution to my problem. I have the Philips 55pos9002 tv & recently updated it with the latest software. All is OK with the tv the problem is with the remote. Although it works for the basic functions I use it for. On/Off & volume it will not update to the most recent software. I’ve tried repairing it to the tv but it will not pair. The annoying thing is every time I turn on the tv I get a prompt to update the remotes software (See attached image) any solutions please?
 

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JayCee

Distinguished Member
Can you use the keys on the TV (Page 10 of your user manual) to answer the on-screen prompt?
 

rogrog

Novice Member
JayCee
The remote works ok so I do not need to use the keys on the tv. It’s just that I want to stop the on screen prompts coming up all the time.
 

JayCee

Distinguished Member
JayCee
The remote works ok so I do not need to use the keys on the tv. It’s just that I want to stop the on screen prompts coming up all the time.

So what happens if you follow the on-screen prompt and update it?
 

rogrog

Novice Member
The software RC will not update as it can not find a paired RC. I have tried re-pairing the RC with no success(see image)
 

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