50PV350T crashes / power-cycles on BBC1 National Lottery interactive service

SnowyDog

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Hi

When using the interactive "Play Along" service for BBC1's Saturday evening National Lottery "In It To Win It" programme, our LG plasma crashes after approximately 20s of displaying the "we are calculating your score...please wait" banner message. The set switches itself off and then back on again within a few seconds.

This failure can be reproduced every time the game is played and the power-cycle always occurs at the same time, i.e. when score is being calculated.

It seems fairly obvious that this is caused by a software / firmware bug, but I am intrigued to know whether anyone else has experienced this and whether it is more likely down to a firmware bug in the TV, the interactive application or a combination of both.

If this is something known about, is there a firmware update that will fix it?

Neither I nor my wife are all that bothered that we never get to see our score but as an engineer I would be interested to hear others' thoughts!

Cheers
Robin
 

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