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434 - Red Indicator On Box

Discussion in 'Plasma TVs' started by MTJ, Nov 6, 2003.

  1. MTJ

    MTJ
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    Help.

    Just got call from home. JL have delivered plasma but the tip indicator on the box is showing RED.

    Wife noted this on delivery advice before signing. Delivery people didn't know what to do. Have phoned JL and they are trying to find out what to do about it.

    Any advice from forum readers?

    Mark
     
  2. lumpsucker

    lumpsucker
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    MTJ,

    Personally, I think you've done exactly the right thing. You've noted it on the delivery note so you can open it up and if there is any damage then JL have to sort it out.

    Hope it's OK for you. I hate dead on arrival kit.

    regards

    Lumpy
     
  3. Dutch

    Dutch
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    Hi Mark,

    Don't worry too much. My Pioneer arrived with the indicator showing red, but on inspection no damage had been done and it has worked perfectly since. Happy viewing!

    Steve
     
  4. MC Hammer

    MC Hammer
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    I believe if you talk yo someone like Joe at TMF he would tell you that he has not had one delivered where the Red dot has actually been off !

    Don't worry it's like having your first kid !
     
  5. MTJ

    MTJ
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    Thanks everyone am feeling a little better.

    JL called me back and said to open the box carefully, if it wasnt damaged to try it. If there was any problems, or I was unhappy, they would replace the unit.

    They have ordered another for me, given me the order number, and told me to phone and cancel if the current box is ok. (Next delivery from Pioneer is 2-3 weeks).

    What great service from JL. Am feeling like a valued customer (and I didn't pay full price, got them to price match!).
     
  6. jason t

    jason t
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    mtj how much did you pay ,who did you price match with and what store did you get it from?

    thanks

    jason
     
  7. hddvdman

    hddvdman
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    ordered mine from bennets cost £3988, i got 434 hde, pioneer stand and 3100 dvd recorder - is that a deal or what!!

    4-6 weeks delivery though!!
     
  8. jason t

    jason t
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    are they an online retailer or local shop?
    and is that with speakers ?
    is that the normal price or did they do you a deal?
    sorry for all the questions,i want to get it from jl due to the 5 year warranty i will feel a lot happier having that :smashin:


    jason
     

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