42LG30 Audio Sync Issues

Discussion in 'LG TVs Forum' started by btrain, Feb 10, 2009.

  1. btrain

    btrain
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    I have a question regarding audio sync issues with the 42LG30 LCD TV.
    I recently switched my cable box from component to HDMI.
    After switching to HDMI, I noticed that there were some audio sync issues.

    I notified LG, and they shipped me a usb drive with an update
    that is supposed to fix the issue. I have plugged the usb
    drive into the TV and nothing happens. Apparently a menu
    is supposed to pop up with my TV model number.
    After selecting the model number, further directions
    are supposed to pop up.

    It says if the menu does not pop up immediately to turn TV off,
    and then turn it back on and insert drive. After inserting the drive
    it says to press menu on the remote then highlight option and press
    the 7 button 7 or more times to get the menu stored on the usb
    drive to display. No luck with any of those tactics.

    Has anyone else experienced this problem?
    Any other ideas on how to get the usb menu to display?

    LG customer service had no clue how to help me.
    They are going to send me another usb drive, but I
    don't have high hopes after this experience.

    I apologize if this has already been posted,
    and thanks for any help you can provide!!
     
  2. RottenFox

    RottenFox
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    this wont really answer your problem, but your best bet, is to visit AVS Forum which is a US based site.
    your kit/specs,and support will be answered better by possibly seeking help from there, or by contacting LG USA Consumer Electronics, Home Appliances, TV Video Audio, Mobile Phones, Computer Products by LG Electronics US.

    this is a uk based forum, and as such, as i said above, most things will be different here, compared to you(for one, LG uk dont send out usb pens, firmware is carried out either by service engineers,or by removal of the tv, to a workshop).
     
  3. btrain

    btrain
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    Thanks for the reply... Guess there are some serious differences!
    Wish they could send me an engineer! I will try to do as you
    suggested and seek help on the U.S. based site.

    I'm sure I will post again on this site at some point,
    as I have found some very valuable information
    regarding home audio, surround sound etc...
     

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