Question 3yr old Samsung UE50H6400 JL WARRANTY CLAIM?

Discussion in 'Samsung TVs Forum' started by chipper36, Jul 10, 2018.

  1. chipper36

    chipper36
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    Hi, above TV has just turned 3 years old and seems to have developed a screen problem on the right hand side and wondered if this is a normal ageing problem or a warranty claim.
    Never claimed before on a TV warranty, so could you guys please advise?
    Sometimes it's not very noticeable but worried it could get worse.
     

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  2. bingodisco

    bingodisco
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    I have the 40inch version of the same TV, bought four years ago from John Lewis. It still works flawlessly with no screen problems like yours.
    They’re usually pretty good with warranty claims at John Lewis. When I had a problem with a different TV, a three year old Panasonic, they took it away for testing, left me with a temporary TV whilst it was repaired and returned it in perfect condition.
     
  3. chipper36

    chipper36
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    Thanks for taking the time to reply.
    I had a older Samsung TV which had similar but far worse problems and i took it apart to mess around with the ribbon cables which worked temporarily but failed a few days later.
    So hoping for a few more replies to this thread before contacting John Lewis.
    Regards
     

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