Initial deliveries are going into JLP tomorrow- with a further qty on Dec 6th!
TG
Anyone seen one of these beasties in JL for sale yet? Their website now saying more than 10 in stock!
John Lewis will be receiving more stock of the 3view unit today as will Play.com
thanks
TG
Both still showing as out of stock at 14:15 - but probably won't show up until tomorrow now anyway. Hope they get a few more this time - seemed to sell out very quickly the other day!
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However he couldn't tell me if this was a full power upgrade or whether it was a low power upgrade with the later power changes to max - so not really that much further forward.
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List of transmitters undergoing DSO ...Next 6 months or so of schedule:
On Wednesday 17th November 2010
Alderney, Fremont Point, Gorey, Les Touillets, St Brelades Bay, St Helier, St Peter Port, Torteval
On Wednesday 13th April 2011
Dallington Park, Kimpton, Kings Lynn, Luton, Madingley (Cambridge) C5, Sandy Heath
On Wednesday 20th April 2011
Andoversford, Bromsgrove, Bucknell, Churchdown Hill C5, Clun, Coalbrookdale, Eardiston, Ewyas Harold, Garth Hill VP, Haden Hill, Halesowen, Hazler Hill, Hereford, Hope under Dinmore, Kington, Knucklas, Lark Stoke, Ludlow, New Radnor, Oakeley Mynd, Peterchurch, Presteigne, Ridge Hill, Ridge Hill (HTV West), Ross on Wye, St Briavels, The Wrekin, The Wrekin B, Upper Soudley
On or before (projected date) Wednesday 25th May 2011
Ardentinny, Ardnadam, Arrochar, Ayr South, Blackwaterfoot, Bowmore, Campbeltown, Carradale, Catrine, Claonaig, Darvel, Dunure, Garelochhead, Girvan, High Keil, Holmhead, Kirkconnel, Kirkmichael, Kirkoswald VP, Lethanhill, Lochgoilhead, Lochwinnoch, Millburn Muir, Muirkirk, New Cumnock, Port Ellen, Portnahaven, Rosneath, Sorn, Troon, Wanlockhead
On or before (projected date) Wednesday 15th June 2011
Aberfoyle, Cannongate HP, Craigkelly, Grangemouth, Kinross, Newbattle, Penicuik, West Linton
On or before (projected date) Wednesday 22nd June 2011
Abington, Biggar, Black Hill, Bridge of Allan, Broughton, Callander, Cathcart, Clachan, Cumbernauld Village, Deanston, Dollar, Dunoon, Easdale, Fintry, Gigha Island, Glasgow West Central, Glespin, Haddington, Kelvindale, Killearn, Kilmacolm, Kirkfieldbank, Largs, Leadhills, Millport, Netherton Braes, Ravenscraig VP, Rothesay, Rothesay Town, South Knapdale, Strachur, Strathblane, Strathyre, Strathyre Link, Tarbert, Tighnabruaich, Tillicoultry, Twechar, Uplawmoor, West Kilbride
He stated to me that the power up usually happens between the Stage 1 and Stage 2 timescale (which is a 2 week interval) but again due to interference may not happen and that transmitter may stay low to medium power until others are switched over.
If they are taking this 'suck it and see' approach it would appear that it is not actually knowable when the power up will occur, since they do not know themselves... but surely the schedule is still a useful guide.
Dear 3view customer ,
Id like to apologise for the lack of technical support over the last few weeks.
3view has had a very difficult time since the beginning of the year with various problems like delayed production, payment gateway partners being difficult and support centres ill prepared. These issues are very important to 3view and fixing them is our top priority. I've had to take the technical support service off-line while some of these issues were addressed.
It's back on line now.
I'm not going to be able to respond to all the backlog feature requests and comments have been noted but we will not be able to reply. I am going to draw a line and re-start support today. To help, please leave the technical support site to question of a technical nature. Please keep your feature request coming we have improved the way in which we handle those. I hope many of you have seen your comments reflected already.
If you have a ticket raised and you are waiting for an answer, please raise a new ticket an we will do our best to resolve your issue as fast as we can.
We are testing a new release (34033) and this deals with a number of points. If your question is answered below, then please wait until the new version is released before submitting a new ticket.
New Bug:
5381 - 3View: Progress bar issue with live Tuner 1 stream
When a T1 stream is watched and either Pause or FFwd is requested, the progress bar displays but it appears that the current playback point is not at the live point. This occurs only with T1 streamer with truly live (never been tricked since tuned to) signal. T2 is ok, and T1 is ok once tricked.
Bugs Fixed and Verified:
5179 - 3View: Multiple slow-mo trickplay results in 90x FFwd playback resolved.
5204 - 3View: Black screen or super FFwd after pause and slow trick resolved.
5271 - 3View: When chase playing, box auto rewinds at program end resolved.
5272 - 3View: Recording stops at program end and won't show bonus after resolved.
5291 - 3View: Won't change channel in chase watch to start dual recording resolved.
5299 - 3view: "Buffering..." message is not centered resolved.
5304 - 3View: DVB-SI guide data accented letters in Latin set display issue resolved.
5327 - 3View: Conflict resolution priority ordering dialog UI problem resolved.
When you schedule a series recording and there are conflicts found with upcoming episodes, a new Priority Ordering dialog will display to allow the you to change the relative priorities of the shows that are in conflict. When possible, the software will attempt to find an alternative air time for conflicted shows so that fewer recordings are canceled. When this occurs, the user can see the new alternate recording time for the program in the Recordings menu.
5332 - 3View: Playing recording in chase play with next show doesn't stop resolved.
Bugs Fixed but Not Verified at time of writing:
5290 - 3View: Channel scan sometimes doesn't find all channels
This fix should address the issue has been reported that we sometimes gets fewer than the 100 expected channels when he performs a fresh channel scan or erase and scan. The fix had to do with finding channels on multiple MUX's.
5302 - ICU: First line uppercase accented letters don't display marks
5331 - Low disk space may cause recording glitch
Kindest regards
Ed Silvester
Technical Director
3View Ltd
DELETE FROM HelpCalls WHERE HelpCallDate < '2010-12-1'
Hi
So you get lots of problems reported that overwhelms you, so how do you sort out the backlog, just delete them all and start again
One way of doing it I suppose, but hardly a good way to support your customers.
[snip]
Hmm not quite what his email says but never mind
Code:DELETE FROM HelpCalls WHERE HelpCallDate < '2010-12-1'
Isn't it? I got the same impression.
I'm not going to be able to respond to all the backlog feature requests and comments have been noted but we will not be able to reply. I am going to draw a line and re-start support today. To help, please leave the technical support site to question of a technical nature. Please keep your feature request coming we have improved the way in which we handle those. I hope many of you have seen your comments reflected already.
If you have a ticket raised and you are waiting for an answer, please raise a new ticket an we will do our best to resolve your issue as fast as we can.
Odd that. He specifically asks for all outstanding issues to be resubmitted and that all feature requests and comments have been noted, all of which may or may not be true to a greater or lesser extent but it is quit certainly what the email says.....
Maybe they wrote them all down on a bit of paper?
Glade you also have such a smooth experience with your 3 view box that you think all the problems and enhancements could be written on a single piece of paper....
Peter
He doesn't have a 3view box and neither does PhilipL either. They are Humax owners gcpete.
TG
He doesn't have a 3view box and neither does PhilipL either. They are Humax owners gcpete.
TG