32e302b tv

[satinseat]

My sixteen month old tv has suddenly lost picture. Black screen but sound is ok.
when switched on picture is ok for a few seconds before disappearing. Off/on and same fault. Any idea of fault or cost of repair as only twelve month warranty. Thanks ian

 

[mikej]

Have you tried a factory reset ? Disconnect everything connected, too.

If the problem persists, I would contact the retailer. Where did you buy it ? It's safe to presume that a TV should last a lot longer than that, regardless of the warranty.

You do have certain rights when you buy anything here in the UK, but claiming under these rights gets more difficult once you've owned something for more than 6 months, by the looks of it.

 

[satinseat]

Bootskitchenappliances. Looks like it’s AO sub. Written giving 14 days to fix. See if they reply. Thanks