I was wondering if anyone knows how the 3 upgrade policy is, as I heard it was pretty sketchy upon release but can only assume that 6 months on, it has improved somewhat... Or is that too much to expect from 3? I have an NEC e616 which is about 7 months old and is f*****. It doesn't receive texts, despite having taken it in for the recommended 'software flash', and I have been advised to simply try again which seems like a pretty useless idea since the software is noticeably different and so the same upgrade again would simply leave me phoneless for another day. I am looking forward to March when I can hit them up for one of the newer models, but was wondering how easy this is. i heard from the repairman in the shop that the LG didn't have any probs, but have since heard otherwise from friends who have had similar text problems. Perhaps the newer LG is fault-free. I am also pretty enticed by the motorola 1000, but whether or not it has any problems remains to be seen. If someone could clear all this up for me I'd appreciate it, as it would be nice to know that a few months down the line, I will have a fully functional phone. I don't care too much about battery life, I just want a phone that works.