charvelj
Prominent Member
Has anyone currently in a contract with these or used one ?
I have never experienced such poor service in my life. I was guarenteed upon sign up that I would be able to recieve 3.8mb download speed , stream videos , listen to music etc.
Since I've got it (now 6 months ago) I've been experiencing only 5-10% of the speed, the connection drops out almost everytime Its used. I complained in october and they sent a replacement modem out (no better)
I again complained last week and they asked me to complete a 3 day speedtest at Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed - I had to ring with my username and password for them to check the results. My maximum download speed was 116kb which is nearly as poor as dialup. Amazingly when i was on the phone (i was also refreshing the speedtest website) and out of nowhere up popped a result of 1000kb (which they had obviously logged)
I have also been browsing the forums and noticed 1000's of people complaining about the product. Im just wondering how they are getting away with it.
Its meant to be "mobile" broadband, but it doesnt appear very mobile at all.
I would warn anyone to be very wary about purchasing this product. It may be a cheap and easy way to get connected to the net, but it is certainly anything but!
I have never experienced such poor service in my life. I was guarenteed upon sign up that I would be able to recieve 3.8mb download speed , stream videos , listen to music etc.
Since I've got it (now 6 months ago) I've been experiencing only 5-10% of the speed, the connection drops out almost everytime Its used. I complained in october and they sent a replacement modem out (no better)
I again complained last week and they asked me to complete a 3 day speedtest at Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed - I had to ring with my username and password for them to check the results. My maximum download speed was 116kb which is nearly as poor as dialup. Amazingly when i was on the phone (i was also refreshing the speedtest website) and out of nowhere up popped a result of 1000kb (which they had obviously logged)
I have also been browsing the forums and noticed 1000's of people complaining about the product. Im just wondering how they are getting away with it.
Its meant to be "mobile" broadband, but it doesnt appear very mobile at all.
I would warn anyone to be very wary about purchasing this product. It may be a cheap and easy way to get connected to the net, but it is certainly anything but!