NicolasB
Distinguished Member
The Netflix app on my LG G6 has recently started having issues with Dolby Vision on certain videos - they're advertised as Dolby Vision but play as HDR instead.
So far I've established that it affects 14 out of 15 episodes of Black Mirror (seasons 3 to 5 - earlier seasons are not supposed to be in DV), all six episodes of After Life, and also The Disappearance of Madeleine McCann.
My working theory is that it's a general problem with 25fps material (as 24fps stuff like the Marvel series doesn't seem to be affected); and I suspect it's some kind of confusion between 25fps and 50fps labelling. (This would affect 2016-issue OLED TVs which can handle Dolby Vision at up to 30Hz, but not 50Hz).
Could I ask B6, C6, E6 and G6 owners to try playing some of those things and see if they have the same problem? And, if you do, could you complain to Netflix about it?
A strange anomaly is that the Black Mirror episode called "Arkangel" plays correctly, even though 14 other episodes of Black Mirror don't. So it's clearly something Netflix could fix if they could be bothered; but they probably won't bother unless more people complain about it.
(All of the affected stuff plays correctly on my new Apple TV 4K, incidentally, so it's definitely a problem with the TV app; and some of those Black Mirror episodes used to play correctly using the TV app, so they've broken something fairly recently).
So far I've established that it affects 14 out of 15 episodes of Black Mirror (seasons 3 to 5 - earlier seasons are not supposed to be in DV), all six episodes of After Life, and also The Disappearance of Madeleine McCann.
My working theory is that it's a general problem with 25fps material (as 24fps stuff like the Marvel series doesn't seem to be affected); and I suspect it's some kind of confusion between 25fps and 50fps labelling. (This would affect 2016-issue OLED TVs which can handle Dolby Vision at up to 30Hz, but not 50Hz).
Could I ask B6, C6, E6 and G6 owners to try playing some of those things and see if they have the same problem? And, if you do, could you complain to Netflix about it?
A strange anomaly is that the Black Mirror episode called "Arkangel" plays correctly, even though 14 other episodes of Black Mirror don't. So it's clearly something Netflix could fix if they could be bothered; but they probably won't bother unless more people complain about it.
(All of the affected stuff plays correctly on my new Apple TV 4K, incidentally, so it's definitely a problem with the TV app; and some of those Black Mirror episodes used to play correctly using the TV app, so they've broken something fairly recently).