We got a Lenovo laptop from Amazon EU at Christmas 2013, and the screen has now gone dim and wont brighten. it's definitely the screen (or connections) because the brightness is fine when viewed on a TV through HDMI. I couldn't believe it when I went to Amazon to report the failure and got the on-screen reply "Return Window expired on 31 Jan 2014. Read more about returns after 30 days policy". Basically their stance is that over 30 days you need to go back to the manufacturer. Lenovos EU offices appear to be in Slovakia, and to be honest I'm less than keen to try to return it to them there. I'm fairly sure that Amazons stance is not lawful in the UK, with the goods being obviously not fit for purpose. Any ideas ? At this stage I'm thinking the easiest path is to go to the nearest Fixit shop and get a new screen fitted. I really don't like Amazon shirking their responsibilities here though - it'll certainly make me think before buying anything from them that is expensive and / or a possible failure.