1st Service Done and the Cowboys are pushing new Tyres.

Discussion in 'Hybrid, PHEV & EV Electric Cars Forum' started by PRESSTOG, May 19, 2018.

Tags:
  1. PRESSTOG

    PRESSTOG
    Well-known Member

    Joined:
    May 8, 2006
    Messages:
    2,106
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    116
    Location:
    Sutton in Ashfield
    Ratings:
    +524
    Well my Zoe has just had its first service

    6 months old to the day and 18010 miles

    What can I say, well they washed it. Apart from that it just seemed like a sales exercise

    Got a video from them. Advising that all 4 tyres were wearing evenly and were all at 5mm tread left and even. And this made them a yellow item on the check sheet and did I want to replace them

    WTF they are trying to sell out new tyres which still have 70% of full tread left and even wear. Do people fall for this

    Then the second item was they recommended all cars have an antibacterial treatment at 2 years old and would I like it done it’s only £29.99. I pointed out it’s only 6 months old and the reply was oh we thought it was older due to the mileage. Don’t the Reg give you a big clue to the age.

    Would have been annoyed to have to pay or it but as it was part of a free pack added by Renault I suppose it’s ok but really seemed nothing more than a wash and sales exercise

    I worry if people are being conned into changing tyres with 5mm tread left it’s a waste and bad for the environment
     
  2. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    Just had my 8 year old "other car" serviced and was told that the front pads were 70% warn and might not last the year. There was no pressure to change them. "Yet".

    Honda were awful with my old CRV and constantly advising me over 5mm tyres, that my aircon needed cleaning/bombing and treatments I had never heard of on a 15 year old car. I gave up on them and went to a local garage.

    We've had our Leaf a year now and unsure when it needed a first check I rang them up and it needs it's first service. With a massive 3,000 miles on the clock I'll be interested to see what they do or charge.
     
  3. PRESSTOG

    PRESSTOG
    Well-known Member

    Joined:
    May 8, 2006
    Messages:
    2,106
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    116
    Location:
    Sutton in Ashfield
    Ratings:
    +524
    It seems as margins on new cars fall it’s all about what they can palm of on the buyer at a high price (overpriced gap and paint protection) when new, and items at service which are really not needed yet or are just blatant snake oil

    I pity those that go into the dealership and are pressured into or fall for the flannel
     
  4. LV426

    LV426
    Administrator Staff Member

    Joined:
    Jul 14, 2000
    Messages:
    13,554
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Somewhere in South Yorkshire
    Ratings:
    +6,054
    Same experience here with my ancient Nissan X-Trail, which went to a main dealer for a safety recall. At 6mm, it "ought to have" new tyres......... When they later called me to offer to book it in for its due MOT, I politely told them why it would be going elsewhere, and they'd never see me again.

    The underlying practice behind this particular issue is one that plagues all aspects of our society.

    A while back, an RAC roadside mechanic lied to me about the warranty the RAC would provide if he replaced the failed battery, and when I queried the e-paperwork the RAC themselves refused to honour it.

    On a much bigger scale, the PPI scandal. Mis-selling of endowments.

    Reports of (eg) Currys salesmen falsely demanding customers take up extended warranties, PC setup services, Monster cables and so on.

    And, most recently, deportation of immigrants.

    Etc etc etc....

    The common theme in all of these is performance targetting. It is an evil that should be outlawed. It will always generate dishonesty in those whose sole thought is personal gain - whether it be simple respect from seniors or a salary bonus or anything in between.
     
  5. SourKraut

    SourKraut
    Well-known Member

    Joined:
    Mar 26, 2004
    Messages:
    2,932
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Wonderful Yorkshire
    Ratings:
    +399
    My Leaf is due it’s first minor service next weekend, and for £149 I’m not sure what they’ll do...check the screen washers? :confused::D
     
  6. PRESSTOG

    PRESSTOG
    Well-known Member

    Joined:
    May 8, 2006
    Messages:
    2,106
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    116
    Location:
    Sutton in Ashfield
    Ratings:
    +524
    Expensive Wash & Hoover and a chance for them to sell you stuff same as the Zoe probably

    The 18k (Year1) on the Zoe was literally just a cabin filter and safety check.

    Zoe should have been £80 (All £80 apart from Year3 (54k), which is a brake fluid and 12volt battery change and is an eye watering £470)
     
  7. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    How much ? :eek:
     
  8. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    I know a couple of good places here to get servicing/repairs done (motor engineers who care about their work) so I tend to buy three year old cars and get people I know to care for them.
     
  9. SourKraut

    SourKraut
    Well-known Member

    Joined:
    Mar 26, 2004
    Messages:
    2,932
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Wonderful Yorkshire
    Ratings:
    +399
    Hmm yes, that’s what I thought :blush:



    D8DDBE4B-9078-4463-A9CB-1C3B6B5724DC.png
     
  10. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    What oil in an electric vehicle?
     
  11. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    That's why it's cheaper :smashin: no oil change...
     
  12. SourKraut

    SourKraut
    Well-known Member

    Joined:
    Mar 26, 2004
    Messages:
    2,932
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Wonderful Yorkshire
    Ratings:
    +399
    I guess it’s just a lazy web designer to cover all eventualities :rolleyes:
     
  13. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    I was wondering how much of the £149 was for telling you that the car needs work done. :devil:
     
  14. SourKraut

    SourKraut
    Well-known Member

    Joined:
    Mar 26, 2004
    Messages:
    2,932
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Wonderful Yorkshire
    Ratings:
    +399
    I’m sure that they’ll try to push new tyres or brake pads, using the fear factor :mad:
     
  15. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    Frankly dealing with scum like that alone would put me off buying a new car.
     
  16. ChrisNic

    ChrisNic
    Active Member

    Joined:
    May 11, 2003
    Messages:
    1,959
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    63
    Location:
    Thame
    Ratings:
    +123
    There is a possible other side to this.

    Next time the car goes back to the garage it might be on 36k and those original tyres would likely be toast. Some people will only deal with maintainence on their cars when told to so the garage is possibly being vaguely sensible.

    This is one of the risks imho with long intervals between services.
     
  17. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    Realistically though, if it's a "new" car going in for it's first service and there's only 3K or even 6K on the clock, you are unlikely to need new tyres at the next service.
     
  18. SourKraut

    SourKraut
    Well-known Member

    Joined:
    Mar 26, 2004
    Messages:
    2,932
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    106
    Location:
    Wonderful Yorkshire
    Ratings:
    +399
    Yup, it’s a year old now and done about 4.5k miles...I’ll update you all with the results, but they’ve got it for all next weekend, as I’m off down south with a loan car so will reply after the bank hols :D
     
  19. Bl4ckGryph0n

    Bl4ckGryph0n
    Distinguished Member

    Joined:
    Sep 11, 2003
    Messages:
    39,011
    Products Owned:
    10
    Products Wanted:
    13
    Trophy Points:
    166
    Location:
    ::1/128
    Ratings:
    +12,768
    Volkswagen did the same to me, in effect they had a list of £1,500 worth doing. I approved £5 for the Key battery change which I wouldn’t have done if I realised we had them in the kitchen drawer :)
     
  20. noiseboy72

    noiseboy72
    Well-known Member

    Joined:
    Apr 24, 2011
    Messages:
    5,412
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,455
    There's no money selling new cars and hasn't been for years. It's servicing and all those extras that they make a profit on and with new vehicles requiring less servicing and EVs even less, dealers need a new profit model to survive. At the moment they get by on warranty work, but that's not sustainable as manufacturers are also not making money on most sales either. It's only a few models for each marque that make the bulk of the money. For Ford it's the Fiesta and Focus. Pretty much everything else is marginal at best.

    I think leasing EVs will be the saviour, with shorter leases and a higher price for 2nd user vehicles. Battery technology is improving all the time and I think many of the current vehicles will become obsolete is a shorter period of time to the equivalent petrol - as the range and performance will be so much poorer than the new models.

    As we move towards the end of petrol and diesel cars, the bottom will no doubt fall out of the 2nd hand market for family cars, leaving only the high performance vehicles as sought after. It would not surprise me if community and shared car ownership - particularly in bigger cities becomes the norm. You will simply hail the self driving vehicle that fits your immediate need.

    But back to the topic, £150 is about 2 hour's labour, so quite what are the finding to do??
     
  21. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    When booking I was told it would take approx and hour and a half. And to make sure the locking wheel nut adapter was there. Perhaps they need to take a wheel off to access the pollen filter :devil::D
     
  22. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    It gets better. It takes an hour and a half because of the "free" safety check and "free" wash and valet...
     
  23. PRESSTOG

    PRESSTOG
    Well-known Member

    Joined:
    May 8, 2006
    Messages:
    2,106
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    116
    Location:
    Sutton in Ashfield
    Ratings:
    +524
    You can't make it up can you.

    Basically the service is 30mins and then we are going to charge you £75 an hour to kick the tyres and rub a gritty cloth on it

    Gee thanks
     
  24. FishDUDE

    FishDUDE
    Well-known Member

    Joined:
    Jun 16, 2005
    Messages:
    1,897
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    86
    Location:
    glenrothes
    Ratings:
    +483
    Called Arnold shark today to ask how much to recharge the ac in my leaf and they said:
    “Oh well if it’s the old gas it’s £59, but I think your car uses the new efficient gas so £259”

    I said okay thanks, bye then.
     
  25. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    WFT :laugh:
     
  26. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    They have some left over from regassing plasma TVs. :D
     
    • Funny Funny x 2
    • Like Like x 1
    • List
  27. PRESSTOG

    PRESSTOG
    Well-known Member

    Joined:
    May 8, 2006
    Messages:
    2,106
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    116
    Location:
    Sutton in Ashfield
    Ratings:
    +524
    Yep played that game with my old i3.

    Was told it was normally £19.99 but as it used the new Gas it was £59.99

    I politely told them to grease and insert and at this point they reduced the price to £19.99

    And that was BMW Prices, Nissan must have 24k Gold flakes in the gas they use, or is it 100% Unicorn Farts
     
  28. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    Bizarrely enough EV vehicles have to use a lubricant in the refrigerant with a much lower conductivity ( 10 fold lower?) Not sure why that makes it so much more expensive, unless it's not available to after market users.
     
  29. Trollslayer

    Trollslayer
    Distinguished Member

    Joined:
    Feb 11, 2007
    Messages:
    22,888
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Poole
    Ratings:
    +8,590
    Thermal conductivity?
     
  30. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    63,597
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +42,653
    Electrical I think, which you could perhaps understand if it was circulating through the batteries, but in most EV's it isn't.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice