In case you are getting one, the store price is £499 and they won't budge on that BUT... if you go online, the price is less than £450. Chose 'add to basket' , go to check out, chose 'pick up from store', this then gives you an option to locate your nearest store. You can then pick up from store and you don't pay until you collect it! I did just this but ended up changing it twice and getting a refund - all the faults you read about are true. Must admit though, when it was working it worked fine although it was a little on the chunky side. Now got a Nuvi 360 - much more portable.