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Google Helpouts Launches

Personal video help to answer your search queries

by Mark Hodgkinson Nov 5, 2013

  • Tech News


    Google Helpouts Launches
    Google has just launched a new service that takes answering internet search queries to the next level.
    Google Hangouts, as it is called, offers users expert help by video chat on a range of topics from Computers and Technology to Cooking, Gardening and Health. The experts, at present, have been plucked from various Google Hangouts but anyone can apply. There aren't too many experts in residence, just yet, but expect more as the service grows.

    Google Nexus 5

    As well as offering assistance by video chat, the service also allows for file and screen sharing as well as the ability to record and replay the session later. Helpers choose their own pricing structure so, for example, you could call in 'Azim' to help with your tech issues and he will charge either $2 per minute or a $10 flat fee, per session.
    Money back guarantee, if you're not satisfied
    Reassuringly, Google promises your money back if the advice was not satisfactory and if an expert is more than 5 minutes late for a session, you won't be charged.

    You're not restricted to asking for help by desktop either, as the service is also available on Android. For each session, Google nets a rather hefty 20% of the experts' fee. Naturally there is a ratings system in place, for users to score experts, and conversely experts have the option to block problem customers.

    More at Google Helpouts

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