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The Official LG LM960V Smart Cinema 3D TV Thread

Discussion in 'LCD & LED LCD TVs' started by Member 300569, Jan 9, 2012.

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  1. fredwatt

    fredwatt Member

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    LM960V - have the physical sizes of the 47" or 55" been published anywhere?
  2. GerardH

    GerardH Member

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    Also very disapointed by the lack of prices.
    And when are the technical specs available?
  3. ZXSpeccy

    ZXSpeccy Member

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    +1

    This is where LG really need to make it up to its users.

    Writing off screens after a few days usage and 4 replacements etc is unbelievable. Literally out of order! They haw left users with broken tech, out of pocket, disheartened and cautious of trusting then again.

    If LG give us a ball park figure we can at least decide wether it's worth a punt or not. I'm not dropping more for 55" screen that I should expect to pay today!

    No way! I'll go to Samsung or someone else!

    They need to build some bridges with their customers and a good entry price will at least be a step in the right direction!
    • Thanks Thanks x 1
  4. elhefepunk

    elhefepunk Member

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    The frustrating thing for myself is that my 47lw550 was bought to replace an LG 47ld690 which was bought only 10 months earlier and was a stunning tv with absolutely no issues..

    The only reason i wanted one was to upgrade to 3d and in doing so i also bought a new ps3, games, replaced my 1 year old bluray player for a 3d one, bought 3d movies and got sky fitted to have 3d content.. So now if i dont buy another 3dtv i'm over £600 out of pocket and still have £70 a month to pay sky..

    I really hope that LG either prices the new tv's at a realistic level or like you i will have to look elsewhere, to be honest after having to takes days off work on holiday to sit in waiting for replacement screens i think maybe i'm being far to forgiving in thinking about buying another LG!!!
  5. PacMaster

    PacMaster Guest

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    I too cannot wait for the ES8000, all the clips from CES look amazing!!!
  6. Member 300569

    Member 300569 Active Member

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    Guys,

    I understand your frustration with the pricing, but please understand that pricing is a very sensitive issue amongst ALL manufacturers and retailers, I can assure you that our reputation of providing quality TV's at an affordable price is something we will continue to uphold as a brand in 2012. :)

    More precise spec will be coming soon, when it is 100% finalised for every model, we certainly wouldn't want to provide inaccurate info to you too early on, that could change as we get closer to the April launch.
  7. celle

    celle Member

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    I want a 60"+ thin bezel passive 3D-TV, but why all the nice looking thin bezel 3D Cinema screens are limited to 55"? It´s so frustrating. 55" is too small and the 84" QHD set is surely too expensive. For goodly looking 3D it needs more inch! If you want 3D to success, then made bigger screens.
  8. ZXSpeccy

    ZXSpeccy Member

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    Dave,
    As much as I hate to say this, and as much as I don't wish to be the annoying guy who is moaning about stuff, but quite frankly this should not even be a discussion... Am I the only one that sees this as price fixing? Why would competitors need to discuss the price THEY are going to YOUR product with each other? Is that not against anti competitive laws In the UK?

    As well as that farce, you need tl remeber that We too have sensitive issues amongst our family's... One in particular being the discussion, price and due date of LCD tvs in our house!

    Particularyl after we were nearly robbed of £1200 for a plasma that was sub standard, a 650/550 that was too bad to buy, and the fact that because of the faulty tvs we have been left without a tv, awaiting a refund (so are down on funds) have paid for, and had, a huge inconvience as we had to return our LG plasma due to its faulty flickering screen and has left us with no tv at the moment.

    I'm only 1 person, but I know there must be at least 1 more who was inconvenienced by LG and my point is that they really need to make it up to customers.

    Remember, yea techno buffalo gave you guys an award for the OLED, but the cinema 3D tech only got 3"G"s from the gadget show uk while Samsung gets a 5... Users have options but many of us like to stay loyal, I'm getting to the point where I feel LG are not being loyal or faithful to me and as much as I don't like a separation, if they take it too far this year, I'll not buy an LG set.

    If others feel like I do (let down) they too may walk, and your your going to be left with gorgeous TVs and plenty of them. People will only take so much when they are forming out thousands of pounds on tech that lg is actually writing off after only a matter of days.

    It's not me having a dig or a threat or exciting a revolution :laugh: I'm just saying customers have feelings, and my feelings are so strong (in a negative way) toward LG at the moment that I'm willing to not have. Tv for 3 months rather than buy one of yours! If that's not a worrying situation for a family of your customers to be in then I don't know what is.

    I do hope you really make it up to customers this year by pressing the importance of QC and low pricing! I'm not buying a LG if it's prices are like Samsung! Your QC is no where near the level of Samsungs QC and for the same money I'd rather buy a sammy over a LG... If you keep it lower than sammy, then the options is there for me to give my money to you... As long as its not a piece of junk that was already in a state of BER before it even reached me!
  9. Crunchie

    Crunchie Member

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    At the end of the day, if I can't see the 760T set up and working in Currys/Comet/PCWorld - alongside the latest Samsungs which will no doubt be there - then I may be swayed to consider something else. Afetr all, if the major high street retailers won't get behind a new product then how can LG expect to sell any?
  10. elhefepunk

    elhefepunk Member

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    i'd be even more swayed to stay with lg if they maybe sent out some money off vouchers to their to use against a 2012 tv for customers that had beyond economical repair letters.... this tv has cost me two days holiday i should of used to spend time with my family not to mention a 50 mile round trip to my nearest richer sounds....
  11. elhefepunk

    elhefepunk Member

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    and surely it is the manufacturer thats sets the mrrp then the retailers decide on their own retail price after their own individual discounts etc... i cannot beleive that no mrrp is availble, you even said 2 days ago that pricing will be released as well as the product list! imyself like many others are now on the brink of having no tv so need to know roughly what sort of rough figure the tv's will cost. so i can save up the difference.
  12. Member 300569

    Member 300569 Active Member

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    The date of the release of the pricing to the public is down to our Sales Director. I realise you're all keen to know as soon as possible but please remember that these products won't be on the shelves until April.... (I don't think other manufacturers have also announced pricing for 2012 yet too perhaps?) I also take onboard your comments about the lack of support that you feel you have had regarding previous TV's etc... I can only apologise for the inconvenience caused.
  13. BigJC

    BigJC Member

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    Can't decide between this set, Samsung ES8000 or Panasonic WT50. Which will be the first on sale ?

    Good video on the ES8000 showing all the new features.
  14. ZXSpeccy

    ZXSpeccy Member

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    Hey dave,

    Again I don't think anyone means any ill being with their enthusiasm toward pricing, and the fact that other manufactures havnt announced their prices yet is irrelevant as they havnt left us with out a TV.

    You have to remember that I handed over £1200 to a LG retailer (not a Samsung or Philips or Panasonic or pioneer or toshiba, or Sony retailer etc etc etc) and I was rewarded with a faulty tv...

    I had to return it at my cost and time, and, had to pick up another one, and another one etc... so forth and so on... It's cost me petrol, time off work and manual labour and upset in my house along with the fact I have missed other things such as relaxing or watching movies ... All because LG sold me faulty plasmas and then left me no alternative as the LED range are clearly faulty (banding,DSE,gaming lag, etc etc etc) And is/has been discontinued in some ranges.

    No other manufactures has done this to me, Samsung owe me nothing, but to be honest... If I did this to LG they would charge me for cost pickup etc and letters sent, time etc... You know as well as I do that would be the case!

    People are just upset that they have been treated so badly and are left with no tv because of LG, not because of Samsung or another manufactures, so we don't care nor is it relevant what they are doing?

    Kit Kat have announced their new range of chunky kit Kats (orange, peanut, double choc and white) and have announced prices ... That's about as relevant to me as Samsung or sony announcing theirs prices...

    I'm not a Samsung or Sony customer, please remember that, and at least try to empithise with the people that buy LG products and keep the company in profit.

    If we the public don't buy them LG will post bad results and that is not good for the company, it will mean cost cutting and redundancies... Customer satisfaction means so much in this day and age, just look around the web and see how people come together and literally bring companies to their knees when they have been taken advantage of.

    Again, this is not a smear campaign, I don't hate LG, I don't bad mouth them, but I'm getting close... I feel like there is no remorse or empathy for what has happened to the customers of the PZ and LW series... We're only asking for a little info to help us decide wether we can actually afford to save for a new set or not.

    If you give us a price of "£Ridiculous" we can go out and buy a another brand... If you come back with "£Affordable" we can say... Ok, I'll wait and buy a LG... If I hear nothing and have no time scale or idea, how can I justy my decision to wait? Its irrational at that point.

    Anyway,
    Please don't think we're "having a go" ... Just walk a mile in our shoes and then try and understand why ... :thumbsup:

    If I sold you 3 faulty cars, and you had been put out of pocket financially, and been inconvenienced and had to pay extra cash to return these faulty cars...

    Then when you'd finally had enough, you asked for a refund and I said "HA! I took your money instantly but you gotta wait 30days to get it back" leaving you without funds to buy a new car...

    Then you asked me (weeks after the new range was announced) how much the new model would cost, and i said "I can't tell you because the retailers want to get together and basically price match each other and secretly decide a price themselves ??? ... By what can surly only be described as licking a finger and sticking it in the air" (as retailers shouldn't be telling you how much your product would sell for, because what if they say they are selling it for £400 and it costs you £500 to make) youll make a loss!!! Imagine how annoyed you would be... Just think about it...

    You HAVE to tell them how much you expect it I go for? So why not tell us as well, we are just as, if not more important ... It should be in the public domain, it's not an unreasonable request for an MSRP... LG gave an MSRP for the OLED screen... So it's not an impossible task ... And considering that's not due until the end of the year and these are due in 9 weeks, were not asking the impossible :love:
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  15. ZXSpeccy

    ZXSpeccy Member

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    Beautiful tv..

    But... They didn't mention picture quality, or colours or black levels etc at any point! Why are the reviews missing the point this year?

    I mean really, who is going to sit there and say "channel up" "volume up" etc when you can just hit the guide / volume button.. These are nice extras but pointless features in the real world and didn't function perfectly even in that test environment.

    Plus... did that fool actually say its a got a "900Ghz" dual core CPU :eek: Someone needs to call Intel and AMD coz that sucker just invented the flux capacitor!

    Who is doing these reviews? This is why I don't trust these Rediculous awards that compaines recieve and rave about, especially from this bunch of uneducated buffoons! This is why reviews are so unreliable these days. You need a genuine independent reviewing body that specialises in certain areas (certified) and to a set of standards that all other models will be measured against too, in the same environment.

    That aside,
    It does look like a great tv, the specs look good, but what a shambles of a review! Which/Samsung/LG if you need a genuine, useful, truthful, informative and helpful review, please let me know and i'll do it for FREE ... instead of paying this bunch of pen pushers to spout nonsense about your products, provide fasle information and give demos that provide no useful information to the users...

    He missed all the really important stuff and should be embarrassed of himself!
    Still, good tv and the specs do look good!
    Last edited: Jan 27, 2012
  16. BigJC

    BigJC Member

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    Couldn't agree more, he could of at least mentioned black levels, motion, 3d, etc. Some of the the voice control features like being able to call up apps or speak into the search bar on a web browser looked good and the sheer ability to say "Hi TV channel 41" and get Sky Sport when my wife has the remote control with Corrie on will be priceless. I just have visions of everyone shouting at the TV to get their favorite channel on !
  17. elhefepunk

    elhefepunk Member

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    I know your probably sick of all the hassle the lw series etc caused you last year and tbh it's not you that needs to apologise and i promise i wont mention mine again in these new threads lol... I do appreciate that you are putting yourself forward as a representative of lg on here and it does make me feel like our complaints and suggestions might somehow filter back up to someone who cares??? (well i hope so anyway)

    I think that the fact the there are so many of us (including people like myself who have had ALOT of inconvenience caused by lg last year) begging you for info and pricing sums up that we do love LG products and are genuinely excited about this new range of tv's, however i can safely say that if the pricing is too high or these tv's have ANY of the faults of the 2011 models then i will not be buying another lg product again! To put it into perspective in the last 4 years i have bought 5 lg's flat screen tv's, 2 surround systems, 2 bluray players, 3d bluray player, lg optimus 3d, not to mention the white goods etc etc etc etc so like i say i do love your products lol.. BUT, please please please get someone to sort out your television QC!! :smashin:

    Also a goodwill gesture of maybe a small discount towards a 2012 tv to some of your loyal customers who have been messed around would be nice too, it would at least show that lg as a company cares about their customers!
  18. GerardH

    GerardH Member

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    And remember that LG just made public that the OLED will be in production this july, and that the price will be between 3000 and 4000 euro. (told at the CES although they can always say that price was not correct and be adjusted upward )
  19. ZXSpeccy

    ZXSpeccy Member

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    Very well said,
    I agree with this sentiment, we appreciate Dave being here and all the info he provides... I just don't want a repeat of 2011.

    We too have may LG items, and intend on buying more (QC/Price permitting) and at the very least, those of us who have been financially inconvenienced due to LG in 2011, could be offered a voucher, code or similar With a percentage of discount etc... To be honest, I'm surprised LG don't do this by default?

    Again, most customers would recieve something in the way of an apology from any other organisation if they had been the route cause of the customer being hundreds of pounds out of pocket.

    I don't suspect we would ever be offered such a gesture of goodwill as I don't believe this is Daves department or within his remit, however, it could be something that he could feedback to the team at LG and advise them that ...

    "Due to the poor QC in 2011 some customers were severly inconvenienced and actually took a financial loss due to buying one of our faulty products. While we (LG) posted high quartly profits, Is this really the method in which we wish to bring the company to profit and what can we do to limit the losses this year if those customers we choose to hurt last year, buy our competitors products this year?"

    Just explain that to them and give us a voice if you can...

    I will personally transfer the funds to LGs bank if they offer some kind of gesture toward those of us who have been affected.

    I think if you get all of customers in here who had issues last year, offer us a group discount "groupon" type offer, we will all happily hand over the cash directly to LG leading to thousands of pounds worth additional sales and happy customers who will feel far more positive toward LG rather than the current "disappointment" some of us currently feel toward them.

    At the CES event the LG CEO said he didn't want to forget who put them there, (he was talking about the posted profits this year and was directing it at LGs customers) so why not follow that up, by supporting us after you let us down and cost us money last year.

    Just a thought...
  20. mad steve

    mad steve Member

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    Dave, can you tell us if this new range as fixed the very clear and obvious banding/Dse issues the lw range suffers from?

    Iv now had 3 650s replacements and all have had this problem. My latest one is the best of the bunch but it's still viable on plain backgrounds. I know you prob won't reply to this as iv pm you a few times. All I'm saying is lg have a brilliant tech goin on with the cinema 3d, but if the new range suffers the same falls, I really fear for lgs stand in the high end TV Market.

    I don't know what you stance is on these issues, but surly your bosses are either ignoring the many issues or have a mayor quality control problem. I just hope for lgs sake and more importantly the buying public, that the many issues the lw series had are fixed. Remember talk is cheap, but if anyone asked me would they recommend buying an lg, then sadly I'd say No.
  21. fredgee

    fredgee Member

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    Hi Dave, I have a few questions and would be grateful if you could try and answer them. I know you can't mention any Tech Specs and I'm not really interested in the Smart side of things, I just want to know about the picture quality compared to last years 980T :

    1) What improvements have been made to the new panel i.e. better Blacks / Contrast Ratio ?

    2) Is the Panel less reflective ?

    3) Has last years problems been fixed / improved on (Haloing / Banding) ?

    4) Is there a new 3D Algorithm this year ?

    5) In your opinion (I know you cant say for sure as you don't have the Specs) But, in Your opinion Is there likely to be a higher Dimming Zone Count ? (This should in effect fix the above problems ?)

    6) When is the next LG event showcasing this TV again ?

    7) When can we expect this TV to get to Reviewers ?

    Thanks for you time.:smashin:
  22. celle

    celle Member

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    Where?

    ???? That would be amazing! Source?
    Last edited: Jan 28, 2012
  23. ZXSpeccy

    ZXSpeccy Member

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    I got the MSRP from watching the videos on there site from CES and reading their blog... LG gave an estimated MSRP of close to £/$10,000 for these models and expect to only produce 10,000 in the first year.

    By 2016 they said "we expect our OLED screens will be available to all at the price our current LED screens are today" which is again an indication (or guide) that in 4 years time OLEDs will be priced at apx 1k-2000 depending on size.

    So asking Dave how much the LM range, that was announced weeks ago at CES, will be when released is not an unreasonable request, considering that it comes out in 9 weeks (not the end of the year or 2016) and will be in mass production around the world.

    Many shows like CES and/or E3/MacWorld etc are used to give the public an idea of what's coming and at what price, therefore allowing them to save, ready for, release day! Look at the CES announcements and there are hundred of pricings made available for some tech that isn't even coming this year. It's to ensure when released, the item sells as they know people will have been saving, or waiting etc...

    Check the CES videos or google LG OLED £10,000 and you'll see a stack of reports on this and quotes from LG and their team.
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    Last edited: Jan 28, 2012
  24. elgriego

    elgriego Member

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    When was this ever mentiomned about the price? I saw in a video being mentioned 5-6000 pounds. 3-4000 euros price will make obsolete all flagship TVs of any company. Hell I would buy it instantly. :thumbsup:
  25. elgriego

    elgriego Member

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    From Flatpanels HD
    The initial capacity will be 8000 substrates per month that can be cut into 48,000 55-inch OLED-TVs per month.

    48,000 55-inch OLED-TVs per month and 10000$ is about 6366 GBP which i expect will be the first price when it comes out hoping it will fall one day to half of that.
  26. elhefepunk

    elhefepunk Member

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    BBC1 hd seems to cause a problem to a few brands, people over on the samsung threads are complaining about eastenders too.. I've heard that bbc are broadcasting bbc hd using a variable bitrate, not too sure if this could be causing the judder?
  27. GerardH

    GerardH Member

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    The price was told at the CES to reporters (see the website translation: Google Vertaling)

    But remember this price will probably be higher because they would not sell any other tv anymore. And as everybody expects higher prices it would be stupid to sell it below the expected prices :suicide:
  28. celle

    celle Member

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    It´s stupid to expect higher prices than necessary.

    $10000 is too much to reach the goal of 200.000-300.000 units in 2012. This is mass production not vaporware and LG said it will be a reasonable price! I expect a price near the LG 55 LEX8. Way below 7000€.
  29. elgriego

    elgriego Member

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    According to the article which by no means I believe a word of it as far pricing is concerned, it says an estimated price of 3000 to 4000 dollars which is about 2282 to 3042 euros or 1910 to 2546 GBP. But these prices are cheaper than the last year's 55LW980T when it first became available(min 2700 GBP). Hell if that would be true they would corner the market so unless there is a problem with the translation i think they don't know what they are talking about.

    Don't forget that 7-8000 GBP was mentioned by Steve Withers in that video from CES 2012 and was confirmed by George Mead from LG UK that it wouldn't be too far from that. Pricing mentioned at 1:40min.

  30. mad steve

    mad steve Member

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    Me wants ...
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