hi all, i thought id log my full detailed switch over from beginning to end..as there seems to lots of mixed posts...i am not connected with sky in anyway, and just your average joe bloggs, who wants to get a good service. i did have details in the switching from sky to talk talk thread, but i thought it derserved some individual coverage and might give people some ideas of what to expect (although i realise that individual stories vary from person to person. the great thing is its current (unless of course you are visiting this thread a year down the line i will come back and update this first post so it will change. but feel free to post comments or ask questions. finally took the plunge last night, since sky now have there N router! fingers crossed everything goes smooth, expecting 70 quid cashback from quidco, also got 6 months half price, expecting the mcfee free for 12 months, and hopefully a decent speed as im LLU with sky and i live in the next street to the exchange...i will report back on this thread when the transition takes place! (had to pay £39 upfront as TT were LLU and I want a new number aswell, sky are also LLU at my exhange current ISP Talk Talk (LLU) out of contract ( just to point out i recd a download speed of 19.5 kbps from TT timeline: ordered 24.08.11 @ 9 pm via internet, including discounts via quidco (as above) 24.08.11 - given estimated speed 12.5 - 20 mb - order accepted, no mac code required 25.08.11 - new phone number provided - changover date provided 9.9.11( information recd via text/email) all updated on my sky and order tracking information. (currently TT LLU) so new line. 26.8.11 - decided to ring sky, to check my order against what they had on the computer at sky HQ.. good job i did - 6 months half price was NOT applied to my account, so this was applied whilst i was on the phone, also advised that a wireless N router router was sent 24.8.11 signed for package. forget about anytime +, to get anytime plus wirelessly i need a wireless box from sky at the cost of £60, obviously this is a no no, so will have to attemp t to blag one at a later stage...or hardwire my router and connect to pc wirelessly (which im not looking forward to trying to attempt to do, as im not really a pc man!) 26.8.11 received email from talktalk confirming they have had notification that i want to change providers, luckily im out of contract with them so no fees there, but of course there will be a changover final bill, must remember to cancel DD with TT 29.8.11 cancelled my talktalk DD, but expecting a final bill 30.8.11 router delivered at 8.00 am by parcel force (signed for) Wireless N Router received (sagem 2504N !!! boxes are silver on top and black on the bottom and look like mini sky boxes contents in box: router (wireless 2504N / powerlead/ 2 micro filters / router stand/1 ethernet cable / 1 adsl cable, full easy to read instructions for self set-up/and install cd 31.8.11 received letter from sky to confirm switchover and also supplied with a generic email address 1.9.11 recd a letter from talktalk, saying i could receive a £10 charge if i cancel my DD with them before the final bill, so beware folks! had to re-instate my dd, but should not be subject to any other charges from TT, other than my final bill. 7.9.11 Talktalk offer a "loyality deal" to stay with them...i say thanks but no thanks... 9.9.11 D Day - lets see what happens...my next post should be using SkY BB 9.9.11 phoned switched over without loss of service/bb came on an hour later (although i was told they have up to midnight...easy set up, no problems whatsoever...(fingers crossed) 9.9.11 - speed 3500 kbps download - upload 500 kbps 12.9.11 - speed 5500 kbps download - upload 602 kbps/ ping 66 ms 17.9.11 speed 7072 kbps download - upload 668 kbps /ping 63 ms 19.9.11 speed 9070 kbps download - upload 763 kbps /ping 56 ms test period finished 21.9.11 RESULT 21.9.11 speed router speed and set up 19996 kbps ( i have a wireless set up to my pc so the speed dropped to 16,700 kbps/ upload 1m/ ping 39 these speeds were achieved i think because of the info below,not sure what they would have been had sky not rang me? but i received a courtesy call from sky, the operative asked me to remove the faceplate on my main phone socket, i plugged my router into a hidden test socket behind the faceplate (via micro filter) he stayed on the line and configured things at skys end. and upped my speed. he also went into the sky menu system by typing your ip address into the address bar which brought up service menu's ..he also told me to experiment with the channels 3/6/8/9/11 currently set at auto..to get even greater speeds than my 16700 kbps if my pc was wired id be getting the full 19996 kbps, with may a little loss so say about 19,000 to 19500 kbps so the process hasnt been an akward one for me...which i have monitored from start to finish for the benefit of everyone else (and myself) i hope everyone else's runs as smooth as mine...lets hope i can now get my speed up as promised.