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sharp led internet connection problem

Discussion in 'LCD & LED LCD TVs' started by extra330, Sep 4, 2013.

  1. extra330

    extra330 Member

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    i have a sharo 60" led tv, recently i changed my broadband for the faster fibre package so i could utilise the tv`s net.
    had it working fine for a week but now cannot get a page or menu up
    ive re booted, tv, routers etc
    gone through set up from scratch for a wireless system various times
    when i look at the tv conection it says i am connected, with good signal strength.
    when i press the net button on tv remote i just get a full white screen with nothing else.
    if i press the info button while on the white screen the message i get is
    currently loaded address: https://nettv.corio.com/blueportservlets/blueporthome

    what the hell is going on ? ? ?
    if anyone has advice please dont baffle me with jargon as i am pretty useless with technology.
    a simple solution step by step would be most appreciated if anyone has an idea what the problem is
    thanks in advance

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