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Panasonic DMR-EX768EB 'noread' dvd error

Discussion in 'Blu-ray & DVD Recorders' started by leedx7, Sep 28, 2009.

  1. leedx7

    leedx7 Member

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    Hi, hoping to take advantage of some experts on here.

    I've hit a problem tonight which I can't find duplicated anywhere else.

    In the process of placing a blank dvd-r into the drive to move over some HDD stuff to disc, the dvd drive chugged away 5-6 time in succession, and then the error message "no-read" popped up.

    I changed the blank DVD with the same result.

    This was a pack of dvd's I've used around a dozen times so I know they work.

    I have not overloaded the drive or burner - in fact in the last 6 weeks it has been used only a couple of times a week.

    I then tried a bought DVD to check the drive worked. It played fine.

    I tried to power down for 20 seconds from the mains. No change.

    I ejected the drive and blew into it.

    Tried blank dvd again - same problem.

    I tried the bought dvd again - this time it didn't work and would not play.

    So, I tried a reset - no change, nothing worked, just that chugging.

    But the dvd display now indicates there is a dvd in the recorder, even when there is not.

    Tried a 10 min power down - no change.

    Does anyone have any ideas? Has the laser failed? Will a cleaner work? Is it a hardware/software issue?

    The machine is, annoying, just 12 months old. The wife thrashes the HDD but that works fine.

    Any and all help would be gratefully received.

    Cheers
    Lee
  2. Gavtech

    Gavtech Administrator

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    Welcome to the forum Lee.

    This is a well worn path on the forum.

    See this thread and follow the trail of threads about what you can do.
  3. leedx7

    leedx7 Member

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    Thanks Gavtech, for the welcome and the quick reply - I feel like a numpty now as I spent an age searching before posting and missed these? No excuse.

    So, ultimately, it's probably a drive failure and my only option is to contact Panasonic and prostrate myself before them in the hope they ignore the 12 month warranty.

    I'll see what transpires and report back.

    Cheers
    Lee
  4. Gavtech

    Gavtech Administrator

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    Good luck... although I don't think you'll need it in terms of Panasonic's response.

    Let us know how things go.

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