Have just received an email from Panny customer services requesting a host of info, has anyone else received this???
Thank you for your e-mail enquiry regarding your television and your patience in this matter.
To enable us to help you further and look into your case please could you answer the following questions:
1, What Viewing Mode do you watch your TV in (Dynamic, Cinema, Normal, THX or Professional)
2, Have you adjusted any of the Brightness, Colour or Contrast settings for the viewing mode that you are watching it in
.
If yes, what values have you set?
3, What DVD/Blu-Ray are you watching
.
4, At what point and time on what you are watching do you see this happen
5, Is the C.A.T.S option turned on
.(check after changing the viewing mode as it may turn itself back on)
6, Are there any lights on in the room (if so, are they Dimmed or Fully on)
..
7, Where did you buy it from and on what date
8, Is the TV Wall Mounted
..
Maybe I should just reply "All of the above!"