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Onkyo TX-NR609 24fps frame skipping - please post your equipment list and problems.

Discussion in 'Integrated Amplifiers & Receivers' started by Nobbler, Feb 26, 2012.

  1. Nobbler

    Nobbler Member

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    I thought instead of cluttering up the 609 owners thread with this stuff, it would be a good idea to see if we could actually pinpoint if this is caused by a combination of equipment or whether or not it's just a random thing. That way, instead of complaining to Onkyo, we could actually go to them and tell them what the problem is and then they may be able to do som ething about it.

    So here goes - please list your kit and whether or not you have the frame skip problem or not. In the mean time, if you do have it, switch off 24fps in your Blu-ray player and run the discs at 60fps instead. If you think that's a bodge rather than a fix, then have a read of this - The Big Judder Problem and the Overhyping of 24p and give it a go.

    In an attempt to stop this turning into a slag Onkyo off thread, please jutst include the following with your post. If a pattern develops, I'll take it to Onkyo and see what can be done.

    Example post:

    TV - Samsung PSDN490
    Blu-ray - Toshiba BD3200
    Frame skipping? No
    Remarks Nil

    If you do get frame skipping, please indicate whether or not it dissapears when you take the 609 out of the loop.

    FWIW, I don't have a 609 but do have an Onkyo. I'd like to prove that there are alternatives in life to ranting on the internet...;)
  2. Mark.Yudkin

    Mark.Yudkin Active Member

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    I wonder if you're confusing the video judder that is part and parcel of the original film material and which is being correctly rendered (as explained in your hyperlink), with frame skip? The two are completely different and unrelated to each other.

    You can resolve the frame skip by applying the latest firmware (23.976fps fix) to the Onkyo 609. And of course, there's no real need to collect information to report a problem that has already been acknowledged and resolved.
  3. jimmyboy1975

    jimmyboy1975 Member

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    Whats the date of the latest firmware?
    Tv panny 50g10, amp onkyo 609, bd player panny bdt110.
    I do have the frame skipping problem when bd set to accept 24p and ive tried switching off the processor, the auto av off too but to no avail.
    • Thanks Thanks x 1
  4. john999boy

    john999boy Member

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    Here's the link to the firmware details. :smashin:
  5. jimmyboy1975

    jimmyboy1975 Member

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    Ive got the latest firmware and i still hav the problem. Is it the 24p update in the summer ur referring to?
  6. Nobbler

    Nobbler Member

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    The latest 609 firmware is 1121-1300-0010-6104 - to find out which fw your 609 is carrying go to set up, hardware, firmware. However, if you're using a Toshiba flatscreen, DO NOT UPDATE TO THIS FIRMWARE as there is a chance it won't work with your screen.
  7. Member 351202

    Member 351202 Member

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    TV - Panny VT30

    I get frame skipping on all my media players when playing back 720p content. Have not noticed it when watching 1080p

    Content from blu-ray, xbox and Tivo seems fine

    Have tried every release of firmware since launch as i got it not long after it came out. All had the issue.
    Last edited: Feb 29, 2012
  8. mediaMaff

    mediaMaff Member

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    TV - Toshiba 37XV553
    Blu-ray - Sony S380
    Frame skipping? No

    Remarks: Latest firmware not 100% compatible with Tosh XV series TV. HDMI-CEC works a treat, but no Video. Fixed by placing a HDMI 1.2 switch between Amp and TV (although then HDMI-CEC then doesnt work). Have also tested with QNAP-NMP1000 playback of DVD ISO images and Apple TV playback of H.264 streams (purchased from itunes, eg digital copy of film) and Netflix. I do see some frame skipping issues with playback of movies from Netflix via Apple TV - but believe this to be down to Netflix encoding as TV Shows are OK.
  9. jimmyboy1975

    jimmyboy1975 Member

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    I've just sent Onkyo an email to tell them the problem I am having with my amp. I await a response.
  10. jimmyboy1975

    jimmyboy1975 Member

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    I turned 24p OFF on my bd player and i still got frame skip. So now im experimenting with turning auto av sync off on the amp.
    Has anyone tried setting the video signal to anything other than auto or 1080/24p, ie 720p or just 1080p.
  11. jimmyboy1975

    jimmyboy1975 Member

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    I posted a message on the Onkyo EU facebook site and the response was for me to not to use 1080p24 setting, but to use the 1080p only setting. Then a person (in French) also posted a similar problem, Onkyo said that they're are "working on a solution".
  12. BobearQSI

    BobearQSI New Member

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    Hey guys, I'm in the US and a member over at AVSForums, but I wanted to post here to let you know the March 16 firmware appears to have fixed the dropped frame problem for me. I had the same symptoms - dropped frame every 2 min. 47 seconds, and fixed simply by removing the 609 from the chain (all combos of Through, Direct, Skip VP didn't help).

    I watched the same segment of credits for 15 minutes where I could always detect it on in 3-6 minutes before, and it looks good (of course, its possible it may just be less often now too). I'd recommend anyone experiencing it to give the new firmware a try.
  13. BobearQSI

    BobearQSI New Member

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    Also, to pipe in a comment on the "The Big Judder Problem and the Overhyping of 24p" article: that article is many years old now, and when it was written was in a time where 24p was the hot new thing on TVs and many TVs did not get it correct. I had a projector praised for its 24p capability, and when I watched Casino Royale, I played that scene a few times at 24p and did not notice any of the artifacts described in that article.

    TVs and projectors have come a long way since then, and now most current ones get it right.

    I'd say, if you are a fan of 24p, try it for yourself with your system before giving it up based on an article written in a time where there were a lot of sets with 24p problems.
  14. jimmyboy1975

    jimmyboy1975 Member

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    I'll be downloading the firmware tonight and I'll give a disc a whirl at some point. I'd be interested to see if it has fixed the 24p frame skipping problem.
  15. jimmyboy1975

    jimmyboy1975 Member

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    The recent fw seems to have fixed it. Spun 2 discs and no skipping!

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